Mall E

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Verified Reviewer
| map-marker Sherwood Park, Alberta

Inappropriate behaviour store associate

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Third complaint Ive placed, same thing, nothing done. I work in the Sherwood park mall and you have an associate who is a keyholder and frequently allows her boyfriend in the store before and after close. Outside of operating hours. I have also witnessed her hide him in the back room of the store. She has worked there for almost a year and this is still happening. Being a manager in the mall, near your store, I am certain this goes against your loss prevention policies. Last time I made this statement to your company I was told the district manger would be made aware. They truly should be, I dont understand how this behaviour is tolerated.
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Preferred solution: The associate to have the proper action taken against them so this behaviour stops

1 comment
Guest

Why do you care? You sound like a fat miserable ho gg. Are you jealous?

Danielle D Ury

Horrible customer service. Terrible company that sells garbage products that they won’t stand behind

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Bentley Leathers - Horrible customer service. Terrible company that sells garbage products that...
Bentley Leathers - Horrible customer service. Terrible company that sells garbage... - Image 2
Horrible company with garbage products and terrible customer service. Recently purchased online luggage from Bentley and after one flight the luggage was completely destroyed. I understand just as well as the next person that airlines are rough with bags and toss them around carelessly but a brand new suitcase should be able to last for more than one flight. When I contacted customer service they told me not their problem so I went to social media. After telling my story I was private messaged by a representative and was told that they totally agreed with me and asked for the name of the customer service agent I spoke with and that I need to recontact them to get my matter taken care of. Moments later I received another message and was told the matter is closed and that their decision is final. I didn’t even get a chance to respond to the first message it was just boom our decision is final good bye. I find it very disappointing that a company will not stand behind the products they sell. They obviously know that the product is garbage and have no problem ripping off their customers. Now I can’t even get a reply from them because to them it’s over with. I had to buy new luggage in a country that doesn’t have too many places to shop and the prices were triple just to be able to get home. Please think twice before purchasing from a company who has no interest in doing the right thing. Wish I could give zero stars because that’s what they deserve.
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Reason of review:
Bad quality

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