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Resolved: My order 47830

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Bens Cookies - My order 47830

I tried to contact customer service for 5 days to ask to change the delivery date and no answers. I did a mistake on delivery date and will not be anymore at that address in UK after tomorrow

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Loss:
$30

Preferred solution: Deliver product or service ordered

Edita S Cju

46185

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Bens Cookies - 46185

I been waiting all day for my cookie parcel and I was send a text message by DPD saying they deliver my parcel in Portsmouth ,which is wrong address . I have give the right address ,but still was deliver to the wrong address .

This was my daughters birthday present and Im very disappointed!

I called DPD and they confirmed to me that is has been delivered to the wrong address and they could not help me .

They advised me to contact the company .

Pleased can you help ?

Your sincerely

Ms Smith

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