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Poor quality

I ordered a mug online as a birthday gift. It arrived with a huge hole in the glaze. It was $28 plus shipping and it was second quality. I called customer service and they told me I had to ship it back at my own cost to get a replacement. When I finally received the replacement the glaze was even worse and it was ungiftable and unusable. I ended up having to buy a much more expensive present locally in a rush at the last minute and have an unusable mug sitting in a box now. I wrote a review describing my experience on their website and the webmaster never posted it. Scammers!

User's recommendation: Don’t mail order. Abysmal quality pottery and customer service.

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#2108618 Review #2108618 is a subjective opinion of poster.
  • Terrible quality
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