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Bennington Pontoon

Bennington Pontoon Reviews

www.benningtonmarine.com
What is your customer experience with Bennington Pontoon?

Bennington Pontoon Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Bennington Pontoon reviews show a 1.3 star rating from 3 reviews, consumers mostly dissatisfied; 100% would likely recommend; pros note quality boat while cons cite impossible to contact and no person for support.

Key Takeaways for Future Customers

  • Boat quality receives praise despite low overall rating.
  • Expect customer service and parts contact challenges; parts often routed to Polaris.
  • Warranty questions and Club Bennington membership confusion reported.
  • Price level considered high by reviewers.

Negative Feedback / Risk Areas

  • Frequent customer complaints about unreachable support and no contact with a person.
  • Parts information routing errors and long unresolved dealer repairs.
  • Misinformation and warranty record issues causing dispute risk.

Positive Feedback

Reviewers acknowledge a quality Bennington Pontoon boat despite service problems.

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Anonymous
map-marker Oklahoma City, Oklahoma

Need new topper. Don’t know which one to get?

Didnt even reach *** the call went to Polaris! So I didnt get my question answered!

Need to do better! I wont use it again!

User's recommendation: Don’t use it!

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MJ Cjk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Buyer Beware!!!!!!

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AI Highlights
  • - Brand new M series boat had 9 issues from start and has been at the dealer 3 times; the bimini top won't fit and the installed top changed nothing.

Bennington Boats Company I purchased a brand new M series boat from this company for $130,000 and started out with 9 major issues right from the start? I have had the boat to the dealer 3 times and even the last time its been there for 6 months to 100% fix everything they did NOT do at the building plant.

One major issue is the bimini top they installed will NOT fit the boat correct and both arms are so crooked and so so so difficult to hook to transport the boat??? [PERSON_NAME] told me they installed a brand new one on the boat and NOTHING at all has changed? They are installing a 8' bimini top on a 8.5" wide boat that does NOT fit at all. [PERSON_NAME] told me yesterday that [PERSON_NAME] told them that is how they do it and will NOT change anything?

This is 100% unacceptable to me that spent that hard earned $$$$$ to purchase this brand new boat with so many issues. IF I would have known this I would NOT have purchased this boat and spent that amount of $$$$$ with this company selling horrible boats built badly!!!

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Norton D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Parts information

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Routed to Polaris customer service. I need a Bennington part.

It is impossible to make contact. Why is this so difficult?

Pros:
  • Quality boat
Cons:
  • Impossible to contact and get support

Preferred solution: Boat cover for 22 ft 2011 GL

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Kelly C Bxv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wanting to know the recommended prop size for a 18ft Bennington pontoon with a 60hp Yamaha 4stroke

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Didn’t get contact with anyone from Bennington! All I want to ask is their recommendation for the right prop size so I can fix my boat!

Cons:
  • No contact with a person

Preferred solution: Just some figures on what si3 prop to get!

User's recommendation: Know way to talk to a parts person

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Anonymous
map-marker Hot Springs, Arkansas

Warranty concern

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AI Highlights
  • - Bennington: lifetime deck/structure warranty; no stem-to-stern extension.
  • - Customer believes 2016 boat had a 10-year warranty to 2026 and wants boot top cover.

On May 18, 2025, at 8:14AM, Aaron McCollough wrote:

Morning Glen,

Thank you for contacting Bennington. Im not aware of extensions on warranty for stem to stern, I can ask management further on this if youd like.

Your boat does still have lifetime deck and structure. What are the items youre looking to warranty?

Thanks,

Aaron McCollough I Bennington Pontoons

Regional Customer Service Representative

Territory: Midwest, Western United States

P. 574-747-****

amccollough@***.com

CONFIDENTIAL: The information contained in this email communication is confidential information intended only for the use of the addressee. Unauthorized use, disclosure or copying of this communication is strictly prohibited and may be unlawful.

If you have received this communication in error, please notify us immediately by return email and destroy all copies of this communication, including all attachments.

Aaron thanks for such a quick reply!

I was under the impression that my 2016 Bennington was still under warranty until April 2026. When I bought the boat new from Futrell Marine here in Hot Springs, Arkansas I was told if I joined (I believe it was called Club Bennington) the warranty would extend for another three years which I did for a total of ten years. The 2017 year boats did go to a full 10 year warranty. I owned a Bennington before this one which I also bought new from Futrell and was traded in on this boat.

The item I was wanting to replace was the boot cover for the top when the top is folded up.

The boot was beginning to tear and the zipper didnt work very well so I thought since the boat would be going out of warranty in April of next year (2026) I might as well replace it. I try to keep the boat In top shape.

Its a minor part but I was a little concerned when the lady I talked to at Futrell thought I had bought the boat from a private individual. Made me wonder where are their sales records. The last two boats I have owned were bought new from Futrell and all service for them has also been done by Futrell.

The boot top cover is no big deal.

I can buy one.

I was just taken by surprise when told the warranty was out. I am sure you probably have assess to sale record but I have attached the sales receipt.image0.jpeg

Thanks for your time!

Glenn Sheets

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Anonymous
map-marker Syracuse, New York

I wasn’t able to talk to anyone!!

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Had an issue with the captains chair and needed to replace it and now the rest of the seats do not match.

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Anonymous
map-marker Singapore, Singapore

I need a part for my 2021 Bennington SV 20

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AI Highlights
  • - Connected me to Polaris instead of Bennington for Bennington parts.
  • - It wasted my time and produced nothing.

The number you connected me to is Polaris not Bennington so its completely worthless. Why you would connect me to Polaris when I asked for parts for my Bennington pontoon boat is beyond me. All you did is waste a bunch of my time and got nothing accomplished better get the right information on your website so you can help people instead of wasting their time.

User's recommendation: Misinformation stay away

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