Capone Gvd

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Verified Reviewer
| map-marker Melbourne, Victoria

DO NOT USE THIS BANK !

Elderly People DO NOT USE THIS BANK If your old do not use this bank !!

My mother wanted to withdraw some of her money for renovations.

After a grilling last week she was told to come back on Tuesday to collect the money as they had to order it in.

I took her there today as it was a large amount and she was nervous to collect it on her own.

When we arrived they took her into a room and questioned her thinking I was trying to scam her money from her.

She explained what it was for and after a long wait she asked me to take her home.

I could see she was getting stressed as she is elderly and could not understand why the didnt want to give her the money.

When we were leaving the lady came out of the office. I told her is the money here or not. I was told no we didnt order it.

So this has created a lot of stress for my mother and I have to deal with it now.

Got a phone call from the manager of the bank and a simple apology was given but still no money.

If you are elderly and deal with this bank be sure you have a power of attorney because your money is not yours.

DO NOT USE THIS BANK !!!

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User's recommendation: DO NOT USE

Anonymous
map-marker Woonona, New South Wales

Extremely dissatisfied

Ive been with this bank for almost 20 years, and in the recent months they have completely failed with their customer service. They have dropped the ball when it comes to helping with transaction disputes and now they have allowed a retailer to take money out of my account without any warning.

After 20 years I am changing banks.

Awful. Your loss Bendigo Bank.

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Anonymous
map-marker Melbourne, Victoria

My Bank account has been hacked into twice this year. The latest one was only 2 weeks ago but, I found out just today that Bendigo Bank could have stopped over $100 from being taken out of my account!

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I highly recommend not to bank with Bendigo Bank as scammers are very successful at getting into their accounts. This is the second time that I have been scammed this year and I haven't even had any updates or replies from the Bendigo Bank fraud team at all.

I am absolutely disgusted with their effort. Now Bendigo Bank have said to me that I need to get a new phone!!! Guess what? This is a new phone!!!

I will be changing banks. This is an absolute disgrace.

Shame on you Bendigo Bank!!! WtfWtfWtfWtfWtf

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User's recommendation: I don't recommend at all

Resolved
SACHIN W Hvl

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Verified Reviewer

Resolved: Bad reason my

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Bendigo Bank - Bad reason my
Bendigo Bank - Bad reason my - Image 2
Updated by user Sep 22, 2023

Company fixed the issue and I have been provided with product or service ordered.

Original review Sep 22, 2023

My loan Ford your Tim in India please action 705786**** company employee agent contact number this man

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Loss:
$3600

Preferred solution: Full refund

SACHIN W Hvl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Loan Ford

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Bendigo Bank - Loan Ford
Bendigo Bank - Loan Ford - Image 2

Hi please help me company employees a very cheap fraud man contact number 705786**** country India State Maharashtra Ahmednagar district

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Loss:
$3600

Preferred solution: Full refund

1 comment
SACHIN W Hvl

Very chip in bad reason

Shane K Tmg

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Verified Reviewer
| map-marker Dakar, Dakar

Overseas lost phone can't access internet banking

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I can't access my internet banking as it's wanting a code from lost phone . Please contact me I'm overseas and have spent an entire day trying to contact you. Ffs enough is enough bendigo lift your game

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Preferred solution: A *** phone call as I cant reach u

User's recommendation: Pathetic we are suffering

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