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Fraudalent item -

Fraudalent item -
Fraudalent item -
I purchased a Nautica Bryers bedspread from this site. This site has an address of New York listed. What arrived was not Nautica and was not the Bryers pattern. I contacted vendor who asked for a picture of the item I received. I complied and also sent a picture of a Nautica bryers pillowcase. I had purchased the pillowcase from another store to go with the bedspread when it arrived. When the vendor got my pictures he replied that the order was fine. I opened a case with Paypal as I had paid with my cc through Paypal. Paypal contacted the vendor and he agreed to refund me if I sent the item back. He provided an address in Vietnam. I packed it up took it to a shipper that sends to Vietnam. Shipper asked for phone number in Vietnam. I reached out to vendor for phone number twice, no response. I contacted Paypal who said the would look into and note that the shipper is asking. Paypal came back and replied that vendor doesn't need to provide a phone number. Well will you tell you the shipper that. THey are are text messaging me daily asking for the phone number they can't deliver without it and have a question on the address provided. Paypal closed the case as they said vendor didnt receive item. Again, I didn't receive what I bought, I tried to send it back and vendor wouldn't cooperate. Now I am out cost of bedspread and shipping of $16. I don't know what the shipper did with the bedspread, its floating around in Vietnam some where.

User's recommendation: Do not purchase from this vendor. They are not responsive. They sell fraudalent items. According to BBB, they are located in China, yet website shows New York.

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#2239232 Review #2239232 is a subjective opinion of poster.
Nautica Bedspread
  • Non responsive to emails
  • Fraudulent merchandise
  • No refunds
Preferred solution
Full refund

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