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Boundary Survey

We asked this firm to do a Boundary Survey for us, we provided a written statement which they say they have followed, but we have been told by the land registry that the plan is not suitable for Land Registry purposes. We have tried to get them to amend the plan and we have said we would pay reasonable fees for the service, but they are giving us the run around even and although they know we are contending with a bereavement in the family. They are supposed to be experts in their field but there final plan is not in accordance with the guidelines laid down by the Land Registry, they could have and should have know the procedures and could have rejected our instructions as not workable! We did tell them that the survey must comply with and be suitable for Land Registry Purposes, it is unbelievable that they are willing to blott their own copy book in this way. They have not provided a plan which is compatible with Land Registry requirements, it has been rejected by the Land Registry Solicitors as being so, yet they maintain they are right? You make your minds up on these people!
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ID
#1076334 Review #1076334 is a subjective opinion of poster.
Service
Benchmark Surveys Survey Service
Pros
  • It was initially good
Cons
  • Follow up services were appalling
Reason of review
Poor customer service
Loss
$400
Preferred solution
I would like them to behave and ammend the plan as asked!

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