map-marker Wolcott, Connecticut

Problem ordering

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Customer service person helped me place my order quickly and effectively.( Online my card info kept getting rejected.) Thank you.
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User's recommendation: Good customer service department

map-marker North Bend, Washington

Ben Sherman Accessories Canvas Faux Leather Messenger Bag - Poor Quality Construction

I purchased a really cute Ben Sherman Messenger Bag in May of 2010 -- in August of 2010, on my fourth use, the handle strap pulled completely out of the bag, stitching and all. The stitching on the other handles appears to be close to unraveling, too. Beware of poor craftsmanship. I bought the bag on-line from Gilt Groupe -- they can't take it back for a return, because it's been more than the 21 day return period they've established. Seems ridiculous that an overnighter bag would start to unravel and fall apart after only three months of use. Definitely my last Ben Sherman accessories purchase. Kieu-Anh King Seattle, WA khking@***.com
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I had a similar experience with Ben Sherman product. A bag that i bought started showing visible signs of wear and tear as well.

Then i bought a leather messenger bag from Soulful Collection. So far, haven't really encountered any problem. The leather is 100% real and natural.

The styling, design etc. also looks great.

To Ben Sherman - guys, show some love to your customers please.


it happens to most of us many times when we are somehow caught by fascinating things without an unmatched quality but it did not happened to me when i used Try it you will surely agree to what i said.

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map-marker Durant, Oklahoma

Rip off of pay out

I have been doing a great deal of bussiness with the sherman Store but my pay off on a tv keeps getting bigger instead of lower when asked about the pay off they tell me one thing then wait about 2 weeks later balance have not changed then I waited 30 days balance has gone up and the reply is beacause of taxes i find that to be some frackanl bull I have had this product for 2 years and over the term and no good responce from the store management about why my increse on a 52 tv with a dvd player
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