My grandson who is special needs and a girl he knew for about 2 days wanted to move and needed a truck. They went with her 2004 Toyota Celica to Ole Ben Franklin. The company took the Celica which was in very good condition and traded them a truck which was dented on...Read more
I was a lifelong customer of sexton ford of Wartburg. And had always used their service department. I was hesitate to schedule an appointment for complete A/C repair. But after receiving a $1397 quote from RT CLAPP in oak ridge I decided to call ole Ben Franklin ford...Read more
My daughter was shopping for a car on her own. She was taken advantage of by Jamie and the car salesman. Knowing she was inexperienced in car buying, they sold her a Rogue. I noticed it made a loud noise and she said, "They told me Rogues are loud." A few days...Read more
by anonymous #995631
I was talked into a car that I didnt want but the salesman said it was the only car on their lot within my price range. I went ahead and took it and one year prior to me buying this car there was a recall on the gasline. Terrible place to purchase a car. Like most salesmen their all liars!
2009 Kia Spectra Review
by Audrey16 #966205
Sam helped me out a lot. Just when I thought it'd take me FOREVER to get a car, Sam gave me options to work with.
Short Review for July 13, 2016
by anonymous #881610
I bought an 03 Cadillac CTS from the ole Ben Franklin on Kingston pike. I've had issues since day one and every time I take it in to service they give me the run around. I'm at my wits end and something needs to be done about this place
Short Review for July 03, 2016
by anonymous #876171
This place needs shut down,Darrell General sales manager, will lie,cheat,and steal inorder to sell a vehicle. As a previous contracter, these guys are the worse......RUN,RUN,RUN,RIP OFF ALERT...
We sit for 5 hours when we got this car it was the only one they would show us. They waited till it started raining to even show it to us. They said they had 6 other cars but they was not on the lot we asked to go see them and they woukd never take us over to the lot....Read more
I have bought 3 cars from them in the past 4 months. Thanks to Robert the salesman and Frank in finance this was able i would recommend old ben franklin to anyone they will do anything to get you in a vehicle Thanks Robert and Frank .Greg E Seymour TennRead more
Had recent experience with Ole Ben Franklin Motors in Knoxville. First, they have the personal and professional ethics of a New Orleans pimp. What they say bears precious little resemblance to what they do. Second, and more importantly, their business model is...Read more
WE WERE TOLD THAT THEY COULD NOT RUN A CREDIT REPORT WITHOUT OUR PERMISSION...WHICH WAS NEVER GIVEN TO THEM, HOWEVER WE WERE TOLD THAT TO SAVE TIME, BEFORE WE LOOKED AT CARS, THAT WE HAD TO FILL OUT PAPERS...THEN WE WOULD LOOK. THE SALES MANE TOLD MY HUSBAND THAT THE...Read more
First, watch the video I uploaded of the General Mangager Darrell at the Oak Ridge location either on here or on their Facebook. I bought an07 Jeep Wrangler about a month ago and it has had issues from day 1. The conversation you can see in my video is happening...Read more
The manager at old Ben Franklin motors is an *** hole .They are not customer service ready . For all you good people, who want a car or truck, go somewhere else. Then maybe they won't follow you out in the parking lot arguing with you, like they did me .when you are...Read more
My daughter and I went to get her a car at this location. The salesman was not knowledgeable about the vehicle however my daughter had done her research and had her mind made up. Against my better judgement we proceeding with the sale. The whole time in his office the...Read more