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2.5 Based on 7 reviews
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  • Customers like
    • Professional people 3
    • Good service 2
    • Staff 2
  • Customers don't like
    • High price 2
    • Service and pricing 1
    • The 1
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Bought first set 6,000 dollars back to DR several times and company then they were no good. DR said we need new ones ok another another 6,000 dollars back to DR and company now we need to pay 250,00 to get them back. What kind of product you selling that only last 3years and we have another 14months to pay for the second set that we had financed we are hearingaid poor with the over price quality of your product.The hearing aids are still in the... Read more

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  • From mobile
  • Jan 14
  • by anonymous
  • #990825

Shopped around for hearing aids in the fall, to include Beltone. Bought from another company. Within the last month, Beltone regional office has called me on a regular basis about their product. Doesn't do any good to tell them I'm not interested. Even contacted main office, then get a call two days later. They can't take no for an answer and are a pain in the butt.

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  • From mobile
  • Nov 29, 2016
  • by anonymous
  • #963536

Very poor service after a bad sale

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I got my hearing aid about 7 months ago and the right one goes out every other day! I have been told that it is dirty ( not), and one excuse after enough! Right now, it went out after they got it working yesterday. My first ones never gave me any problems! I am still paying on these things and they were supposed to be better than my old ones! Someone help me! I have always taken good care of my hearing aids but nothing works with these new ones.... Read more

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I have had my two legend hearing aids for about 9 months, and have nothing but trouble. The right ear aid failed while we were on vacation, i had to located an office. the aid had to send to the factory. this occurred in June of 2016. The same aid has now failed again, October 2016 and is going to be send out again. the left aid continues to loose volume, no matter how high I set the volume. The tube was replaced about two weeks ago, and now the... Read more

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I went to durham nc beltone office purchased a pair of aids, the left aid came apart in my fingers this was a few months after the warrenty had expired. They offered to glue it back together for $300,which I refused to do. the aid was as thin as egg shell and I felt this was not the solution to this problem.I told them this was a defective aid .They wanted me to purchase another ,I told them that I would never use them again to get another... Read more

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My hearing aid needed repairs. I went the Toms River office and they determined the problem. I was told I could expect the repair to be completed within 2 weeks. That was a month ago! After numerous calls they informed me I would be contacted when they received the hearing aid from the lab. The staff was indifferent and curt. Funny thing- when I purchased the aids for $4000.00 they were ready in a week. Read more

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I had a free hearing test from Beltone. The gentleman doing the test was nice enough and advised me I needed a hearing aid. He was very persuasive so I agreed. By the time I came home I realized I had made a huge mistake, I could hear just as well without the hearing aid. When I returned it, I found out that I don't get the full price back, they deduct $1279.00 from my over $6400 price upon returning. I returned it in 2 days. In my opinion... Read more

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  • From mobile
  • Jul 03, 2016
  • by anonymous
  • #876313

My husband spend $5,000. for a uselessness hearing aid. Doctor in Greenville tx was inpatient never want to take time to adjust him hearing aid we stop going there. It was money we wasted on. People if you ever need hearing aid go see the ears and nose doctor first. Never go to BELTON to buy hearing aids.

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It is inconceivable that I had to return these devices due to malfunctioning and still they are asking to pay the 10% cancellation fee.

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