Jeff f Atu
map-marker Sylvania, Ohio

Just selling you something that isn't going to help

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Yes i have a hearing problem so went to beltone and got fitted for hearing aids, but couldn't get financed so had to wait. Well after 6 months got financed but not for the hearing aids i really needed but was told it would at least restore 80 percent of my hearing.

Well in 6 months they weren't doing much for me and i had blue cross as my insurance. I was told that my hearing was getting worse and i must be dieabetic so got tested and i wasn't so i told peter what can we do with my insurance and trading in my old hearing aids. Well i can get you into the new legends which you will know longer have issues your having now so i said ok well since i have had these hearing aids i haven't been able hear the tv correctly and cant hear on the phone correctly either, but went in several times to get adjusted but nothing helped. It now almost 3 years and to this day still can't hear correctly and dtill paying for the first pair off of 3300 and my insurance paid 5000 so i have over 8000 in hearing aids and can't hear any better than before and all i get is well if you spend another 11000 for these all new ones that i can do alot with will be your solution well that mezns i would have to spend 20000 dollars to hear.

But could have gone anywhere else and spent 2000 to 3000 somewhere else znd been able to hear.

Beltone just sells you over priced garbage with sales people that have no clue what they are doing. Going to find an attorney and sue for malpractice this company doesn't care about you just your money

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Loss:
$8300
Cons:
  • Hearing aids
Reason of review:
Bad quality

Preferred solution: Deliver product or service ordered

peter g Wyp
map-marker Ocala, Florida

$ 5000.00 bad hearing aids

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Tried a set of Beltone hearing aids, did not work as promised, tried another set of Beltone hearing aids, also no good. Return them after 5 days and was charged $ 450.00 restocking charge, RIP OFF. Not a free trail, it will cost you $ 450.00 if you don't buy them. READ AGREEMENT BEFORE SIGNING.
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Loss:
$450
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Jack H Jss
map-marker Edison, New Jersey

Rude Owner Joe

Was just on interview with owner Joe he is rude, insulting person
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Cons:
  • Rude owner joe
Dan M Cqg
map-marker Lincoln, Nebraska

Buzzing sound in my right hearing aid.

Quite often interference is picked up, Very annoying have to take it out and let it stop. My provider has tried to stop it no luck.
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Reason of review:
Damaged or defective
1 comment
Jadee Lid

the same problem I am having, and they don't care.I will contact my Insurance company as soon as things gets back to normal, every body can't be wrong, they are probably reading it wrong

Anonymous
map-marker Meridian, Idaho

Had a set for 8 months

I had them sent in to have them checked and cleaned. was told it would tank a week. 2 1/2 weeks later picked them up. would not work. not happy Belton service stinks.
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jo A Gdu

Joe DelSanto

He is the best! Very professional , a great listener You are fortunate to have him work for you!
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Reason of review:
Good customer service
jo A Gdu

Joe DelSanto Charlotte NC

My mother has been working with Joe for a numbers of years and he has been wonderful! He is very professional and is a great listener. He spends the time needed to get the hearing aid to work properly. No problem is too small for him work on and he is able to fix it! Jo Anne Charlotte NC
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Reason of review:
Good customer service
Anonymous
map-marker Toledo, Ohio

OVER PRICED AND JUST WANT TO KEEP SELLING YOU NEW HEARING AIDS

I WAS FIRST SOLD A SET OF HEARING AIDS FOR 3600.00 AND WAS TOLD THAT THEY ARE WHAT I NEED. WELL IN JUST 6 MONTHS I WAS STARTING TO NOT HEAR WHAT PEOPLE WERE SAYING. SO WENT BACK IN TO GET THEM ADJUSTED AND THEY TOOK A HEARING TEST WHICH ISNT IN A SOUND PROOF ROOM WHICH IN TIME YOU CAN HEAR A LITTLE BIT OF BACK ROUND NOISE. ANYWAY I WAS TOLD THE ONE I BOUGHT WERE AT THERE MAXIUM ADJUSTMENTS. SO THEY ASKED ME IF I HAD INSURANCE THAT PAYS FOR HEARING AIDS WHICH AT THIS TIME I DO. 6 MONTHS AGO I DIDNT HAD TO PAY OUT OF POCKET. WAS TOLD HE WILL CALL ME AFTER THEY SPEAK TO THE INSURANCE. THREE WEEKS WENT BY AND THEY CALLED ME TO SAY THE INSURANCE IS PAYING 5000.00 AND WE NEED YOUR OLD HEARING AIDS BACK SO WE CAN GET YOU INTO THESE NEW AND INPROVED HEARING AIDS THE LEGEND 6, SO NOW I HAVE 8600.OO IN HEARING AIDS AND THEY ARENT WORKING CORRECTLY AND WHEN I GO BACK THEY TELL ME THEY ARE FINE AND NOTHING WRONG. WELL AFTER A YEAR THEY QUIT WORKING SO I TOOK THEM BACK AND THEY FIXED THEM UNDER WARRANTY. STILL HAD SMALL ISSUES BUT WAS STILL GETTING THEY FINE BUT ALSO NOT HEARING THE TV UNLESS ITS UP LOAD. WORK GREAT ON MY APPLE PHONE AND ONLY THING THEY HAVE BEEN GREAT WITH. NOW THAT I HAVE HAD THEM FOR TWO YEARS AND THE WARRANTY IS UP THEY SAY I NEED NEW HEARING AIDS AND THEY ARE 12,000. AND WITH MY INSURANCE AND THE HEARING AIDS I WILL STILL HAVE TO PAY 5000.00 DOLLARS BUT THEY GO FOR 19000.00. I WAS ALSO TOLD THAT MY HEARING IS JUST GETTING WORSE AND AM I WEARING THEM ALL THE TIME. I TOLD THEM I WEAR THEM ALL THE TIME EXCEPT WHEN I AM SLEEPING OR ON MY MOTORCYCLE AND WHEN YOU HOOK THEM UP TO YOUR COMPUTER THEY SHOULD GIVE YOU THE TOTAL HOURS WORN. SO SINCE I HAVEN'T EVER REALLY BEEN ABLE TO HEAR CORRECTLY AND ALL THEY WANT TO DO IS SELL YOU NEW ONES EVERY YEAR OR EVERY OTHER YEAR WHEN THEY CANT EVEN GET DIALED IN SO YOU CAN HEAR CORRECTLY PLUS WITH OVER 8000.OO IN HEARING AIDS YOU SHOULD HEAR THE PIN DROP ON A FLOOR. SCAM COMPANY THINK ABOUT GETTING AN ATTORNEY DONT BUY!!!!!!!!!!
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3 comments
Guest

but which beltone location? its like saying bad service at a peal vision or a mcdonalds but not saying which town or location. not all dispensers are like this

Guest

I paid $7000 for mine, Not very well made. I have to pay $10 every time I have to have them cleaned.Even tho I clean and brush them every day, there are some parts that the dealer has to clean.

I will never spend this much again on hearing aids. The prices are coming down on off brand aids that I have tried and they work just as well and they cost about 90% less.

Guest

Had a friend who bought their aids for over $6000. I went through insurance and got top of line Oticon over ear aids with blue tooth for just over $4000. I think aids are okay but prices high due to great marketing and ignorance of consumers

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Ashley M Uta
map-marker South Burlington, Vermont

Horrible

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DO NOT PURCHASE THESE HEARING AIDS!!!! After spending thousands of dollars the hearing aid hardly ever works! Can’t hear if there is background noise. Told him that one ear would not work at all with a hearing aid. Have to send it out every few months to get fixed and now getting charged 500$ to fix the already faulty hearing aid that’s been faulty from the start. I encourage everyone to go to Miracle ear!!! They’re able to get a hearing aid that works in the ear that Beltone said would not work. For about the same price the difference is incomparable!!!
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1 comment
Guest

I have the same problem , during the first year , I send them four times for reaper . thy still under warranty for the first 3 years , however the agent still charge me for service and handling .

I thought the reaper for any reason during the three years is free . I will never buy Beltone , my advise to any one buying hearing aids not to consider Beltone , otherwise you buying a headache .

Charles B Mqd
map-marker Olney, Illinois

Rechargeable batteries

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My wife has not worn her hearing aids for 6 to 8 months, I have trouble getting her to wear them. I purchased batteries on Oct 3,2017 finally I talked her into wearing them and the batteries were bad.

We were told we were 8 days late on the warranty and so I purchased new batteries. They are in our town 2 days a week and I did go the week before but they were not open. I just think 8 days late is a joke. Especially the price of the aids to begin with and cost of batteries.

They were nice to do business with but I just think 8 days under the circumstance is unreal. I could see a month or even two weeks but 8 days when they are only open 2 days a week.

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Loss:
$78
Pros:
  • People were great
Cons:
  • Warranty on batteries
Reason of review:
Warranty issue
Sujey Lpb
map-marker Owosso, Michigan

Distrustful and a big liar

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My contacts with one associate who covers several locations around Michigan including Owosso is one of a liar and a flat oit CROOK. This man`s name is Gary Kade. This man has owed me what started out as a little over $500 three months ago. Tbis man has lied to me,will nkt return calls,not answer calls and and now that I have added three hundres dollers in late fees,interest,and charges for my time refuses topay me. If you want to put your trust into thos man bu all means go ahead. I would not trust him ifmy life depended on it. Please take your hearing businees elsewhere besides a place where Mr. Gary Kade is yoir hearing specialist!!!!!!
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J C Wpe

Avoid Beltone

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Updated by user Aug 31, 2018

The company did later contact me and said that, despite the fact that My Mother was lying in the hospital receiving a blood transfusion and believed the hearing aids did not work very well, they would be willing to trade the $6600 hearing aids for a cheaper model worth $3900. She accepted that offer and I drove over to the store to make the trade for her.

The surprising outcome of this is that she thinks the cheaper hearing aids work perfectly, much better than the more expensive model, and is glad we made the trade.

All her relatives are mystified that the cheaper model should work better, but, our recommendation is: you better shop around. I cannot recommend this brand in good faith.

Original review Aug 03, 2018
My 89 year old Mom went in for a hearing test. They sold her on a pair of hearing aids for $5500. We noticed a slight improvement in her hearing, and suggested she try a different manufacturer. This Beltone office was in VA Beach. She returned the hearing aids and went to another audiologist, who recommended a set for $4200, She went back to Beltone and they told her they could match that price. They sold her another set, but there was no change in her hearing. I went back with her and the representative said these hearing aids were not as strong as the first set. To get a set as powerful as before, would cost $6600. She took that set, but after a couple of weeks noticed that they didn't really improve her hearing, and the batteries needed to be changed every 3 days. She was going to return them, but fell and broke her hip. While she was in the hospital, her 30 day trial period came to an end. I contacted the Beltone office in VA Beach by email and phone, explaining that the devices were not helping, and she couldn't return them within the 30 day period because of her surgery, but no one would respond to me phone calls or email. The representative displays a baseball cap on his desk that says, "FBI - Firm Believer in Jesus". To me, when you wear your religion on your sleeve while doing business, you are probably a scam artist. These people seem to prey upon the elderly clientele. Avoid.
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Cons:
  • Cheated my elderly mother
1 comment
Machele Imf

For whatever reason, your mom did miss the 30 day return window. It is what it is.

Robert E Lpx
map-marker Glenview, Illinois

Scammed

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I suspect that I was sold on hearing aids when I did not need them as they were trying to support a store that was closed on Westshore in Richardson, TX. They took advantage of their test and my age to sell me and I should have said no, but they made me a "deal". They should pay me what I paid Wells Fargo and the balance on that account. I sent them a note to open my the conversation with me. Fill, fill, fill, fill, fill, fill, fill, fill, fill, fill, fill, fill, fill, fill, fill, fill, fill, fill, fill, fill, fill, fill ,fill, fill, fill, fill, fill, fill, fill
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Loss:
$1850
Reason of review:
Read the form

Preferred solution: Full refund

Anonymous

Your paying for a name

$5000.00 For a pair of hearing aids is a lot of money. If you have an Iphone there is cool apps for it. Droid? Too bad. Lots of cheaper one just as good.
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Reason of review:
Pricing issue
Anonymous
map-marker Greenfield, Indiana

Don’t waste your money

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We spent $8500.00 for my wife’s hearing aids they have never worked right every time we take then in to fix they say they can’t fix or they need to send them back and it will cost $500.00 to fix always. Now the warranty is up and they won’t do anything. Do not buy waste of your money.
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Reason of review:
Damaged or defective
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