Tracy Rae L

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| map-marker Glasgow, Scotland

Scam Travel Agency

I bought a Jet2 ticket from Belmondo Travel for £133.93 on the 16th May to fly out of Antalya Airport only to discover upon returning to the UK they tried to deduct my account for £1249.27. When that amount was declined they managed to steal and deduct £830.34 from me.

I can't get hold of them for my bank to refund me. I'm elderly, live alone and I am looking for advice. It's all over the Internet and TripAdvisor that they have been doing this to travellers for years. I trusted Balmondo Travel.

I emailed Antalya Airport information asking them to get me an email address for them but no one has got back to me.

I can't even find Antalya Airport Police's email address. I'm stuck as my sim card won't give me access to international calls.

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Preferred solution: Full refund

User's recommendation: Run don't fly

1 comment
Anamika Jct

Hello so sorry that happened to you, this happened to me also this year beginning of July. They stole £805.14 from credit card.

Can i ask did you get any form of receipt? Also please could you tell me wether or not you have been successful in obtaining your money back?

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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