Bello Furniture
Bello Furniture Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bello Furniture has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing poor customer service, high prices, and product quality issues.
Positive Feedback
Some customers noted willingness from the company to discuss claims initially and staff at stores can be contacted for parts or warranty help.
Negative Feedback / Risk Areas
- Recurring complaints about wrong or missing parts preventing assembly and damaged items.
- Reported poor response to warranty claims and delays on promised refunds.
- Multiple reports describe tearing upholstery and shattered glass leading to safety and quality concerns.
- Frequent mentions in Bello Furniture customer complaints about rude or unresponsive service.
Key Takeaways for Future Customers
- Check Bello Furniture reviews and manufacturer ratings before purchase.
- Document product condition and keep warranty paperwork to support refund or replacement requests.
- Expect to follow up persistently on refunds and warranty claims.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bello Furniture has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing poor customer service, high prices, and product quality issues.
Positive Feedback
Some customers noted willingness from the company to discuss claims initially and staff at stores can be contacted for parts or warranty help.
Negative Feedback / Risk Areas
- Recurring complaints about wrong or missing parts preventing assembly and damaged items.
- Reported poor response to warranty claims and delays on promised refunds.
- Multiple reports describe tearing upholstery and shattered glass leading to safety and quality concerns.
- Frequent mentions in Bello Furniture customer complaints about rude or unresponsive service.
Key Takeaways for Future Customers
- Check Bello Furniture reviews and manufacturer ratings before purchase.
- Document product condition and keep warranty paperwork to support refund or replacement requests.
- Expect to follow up persistently on refunds and warranty claims.
Media from reviews
Wrong part
Received two left sides of the couch and not a right could not put the couch together as the parts were not correct
Preferred solution: Full refund
Port Allen, Louisiana
Poor customer service and poor quality furniture
- Three-piece leather furniture tore within four months.
- Refund after a year refused; told to use the extra warranty; many calls and store visits.
The three-piece leather furniture started to tear less than four months after I purchased it. After getting the run around for more than a year now, I requested a refund for the defected piece.
Rather than give me a refund, I was told to use the extra warranty I purchased because there is nothing they can do with the used furniture. Mind you, I have made COUNTLESS phone calls and visits to the Port Allen store for a year to get this matter resolved.
If I had received the help that I needed when I first contacted the store, the furniture would have still been brand new. I am deeply hurt and disappointed in the way this issue has been handled.
User's recommendation: Check the reviews on the manufacturers before buying anything from these people.
Los Angeles, California
Wrong part
No one has called me. I have door handles that are facing the same direction instead of each other..
User's recommendation: Bad customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am not an angry customer!!!! I would like to find out how to get a replacement TV Stand
- The mounting grabbers on the TV stand are broken.
- Need replacement stand for 55-inch curved Samsung; stand neck BN61, model 55Q7/8.
I broke the mounting "grabbers" or metal catch-alls on the top of the stand that connects to the TV. I have a 55" curved Samsung and this is the stand that came with it.
I would just like to get a replacement stand.
Here are the numbers etched on the back of the stand neck: 55Q7/8 55Q7/8BRKT - STANDNECK BN61 - 1****X002 >AL< #HJ #1 There is also a sticker attached to the stand that indicates that it may have been constructed in 2018/03-30. I hope this helps and I hope you can find a replacement for me - thanks.
Victimized and ignored
- Glass shelf shattered; TV fell and is damaged.
- Company promised to cover costs but has not paid or replied.
- We can't replace the TV.
In April the top shelf of our glass stand holding our flat screen tv shattered causing the tv to fall to the ground. We were not even by the shelf it just shattered!!!
The tv doesn't work and the shelf of course is useless. We have repeatedly been emailing this company who's product is totally at fault for our loss and they said they would cover the cost. It has been well over a mont and we have not received our check and they will not reply as to wether it's been sent. I feel that they our playing us for fools!!
I feel sickened by the lack of respect. Victimized and ignored.
We have not been able to replace the tv yet. Rude company!!!
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