Tina M Aqu

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Verified Reviewer

Poor Customer Service

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I highly don't recommend Bellami Hair. Bellami Hair recommended color match to ensure I received the correct color extensions. As I needed the extensions for an event I has no choice but to wear the extensions that didn't match. I later requested Bellami Hair exchange for correct color and was advised that extensions that were worn cannot be returned. Bellami Hair recommended three different colors: Chocolate Brown, Butter Blonde and Chestnut Brown which are all completely different colors. If Bellami Hair is advising to use color match to ensure correct color then they should stand by that and as a courtesy allow exchange.
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Loss:
$190
Cons:
  • Expensive
  • Poor customer service

Preferred solution: Refund or exchange

Not A Zwh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sorry Business

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Firstly I had a 15 percent off coupon that does not list any exclusions however apparently its only used for tape in hair, Misleading. Secondly I have a pro account but I'm not receiving the advertised listed pro pricing. Customer service is non existent I don't know why they even have a number listed . You cant get anyone on the phone by any number associated with in out here on the internet or there very own webpage and you'll be lucky if you get a response back via email. I have to file a bbb complaint because I need my refund . Please do not do business with this company
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Loss:
$125
Cons:
  • Online chat never online
  • No customer service
  • Non working number

Preferred solution: Price reduction

User's recommendation: Stay away

Sherry W Wyu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Simi Valley, California

Discount

I think I should get the discount 15% and hairdryer. I ordered my hair and it says that you should get 15% off plus a hairdryer I have read over this se er times and that's the way I read it and so did my hairdresser.
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Loss:
$300
Pros:
  • Soft
Cons:
  • Expensive

Preferred solution: My discount and xryer

User's recommendation: Maybe

Anonymous
map-marker Johnson City, Tennessee

Discount

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I spoke with representative. She was very nice. However I felt like the offer your company gave was unfair. I ordered over 350.00 and was not allowed to have the 15% discount nor the free hairdryer. It was only for tape ins. I felt it was misleading and unfair.
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Anonymous
map-marker East Chicago, Indiana

Try calling through this site

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I was calling customer service since 7 am central time and I decided to google other alternatives when I found this site and I was able to call them again through them and to my surprise it did make a difference. Bellami picked up and handled my problem.
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User's recommendation: Try calling through this website

Anonymous
map-marker Southampton, Pennsylvania

Absolute trash

Bellami Hair - Absolute trash
Bellami Hair - Absolute trash - Image 2
Im complaining about the hair quality. I got apparently a bad batch but bought tape ins and a weft. So Im not sure how that happened. I think the quality is just poor. I called customer service seeking help and after spending 963$ was treated horribly. I paid on my credit card but purchased through a pro account. They promised to send out new hair immediately that I never received. I have my sons high school graduations this coming week and am now screwed but will be sure to never use this half *** company ever again!
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User's recommendation: Don’t waste your time or money

Anonymous
map-marker Atlanta, Georgia

Ordered hair and still not here

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I ordered hair four days ago and paid for the two-day shipping and hair is still not here 5 days later
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Demetrice Pkm
map-marker Chino Hills, California

Order unfulfilled

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No tracking number Its taking a long time Im sure it has to be because of the holiday just wondering Still waitinf
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