ITEM NOT DELIVERED
Update by user Jan 09, 2021
The company also does business under the name Brucelard
Original review posted by user Jan 09, 2021I ordered a snowman wreath from this company, which also does business as Duo Tongguang Electronic Commerce Co., Ltd. The item was not delivered. They did not respond to two emails I sent requesting assistance. They ship to the US using a Chinese company tracking number, but after it arrives in the US, there is no US tracking number provided to track the package. The company claims the package was delivered to my local post office. My post office said they did not receive the package and they actually searched the post office at my request. Paypal wont refund my money because the shipper said the package was delivered.
User's recommendation: Avoid this company, they do not respond to customers.
Let the company propose a solution
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