New Reviewer

ITEM NOT DELIVERED

Update by user Jan 09, 2021

The company also does business under the name Brucelard

Original review posted by user Jan 09, 2021
I ordered a snowman wreath from this company, which also does business as Duo Tongguang Electronic Commerce Co., Ltd. The item was not delivered. They did not respond to two emails I sent requesting assistance. They ship to the US using a Chinese company tracking number, but after it arrives in the US, there is no US tracking number provided to track the package. The company claims the package was delivered to my local post office. My post office said they did not receive the package and they actually searched the post office at my request. Paypal wont refund my money because the shipper said the package was delivered.

User's recommendation: Avoid this company, they do not respond to customers.

View full review
ID
#2373448 Review #2373448 is a subjective opinion of poster.
Loss
$28
Preferred solution
Let the company propose a solution

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