Bellagio Hotel Casino Reviews

Show reviews that mention
bellagio vegas cloth bag front toilet service staff customer cocktail seat
Filter review

Terrible service and experience

We checked out today June 18-checked in June 15 The service was non existent I’m every way.when gambling in the casino you could rarely get a cocktail and he to leave your machine to get one and then gamble at the bar to get a drink. We couldn’t even get a water most of the time. Everyone was rude at every turn. The room shower handle was loose and the toilet just churned up toilet paper and took 3 flushed per use. The food was sub par at Sadelles and glasses were dirty. The pool was clean but again service was soooo painfully slow and we spent more time waiting for service than getting service anywhere within the hotel. I understand you are just back from a closure but if you can’t staff the hotel just Shula have stayed closed. It was a terrible experience and we left mostly. Also we were new members to the rewards club and none of our free play ever even showed up. Our room was located by a green exit sign and people confused thinking it was stairs tried our handle most of the night. I also don’t think our final charges were correct. Never again and I want the resort fees refunded!!

User's recommendation: Just don’t stay there.

View full review
ID
#1997800 Review #1997800 is a subjective opinion of poster.
Location
Cincinnati, Ohio
New Reviewer

Complaint

My and husband and friends were in Vegas to celebrate our 50th wedding anniversary. We had tickets for "O" show in front of the stage. This is something we planned in advance and were really excited about. My husband had his leg amputated and was handicap which was told when making the reservations. When we arrived and were taken to our sits my husband's walker was taken away. They had him go down 8 rows and stand. Some other customers were sold the same seats. He was left there standing while it was figured out what to do. He was in so much pain that another lady with a cane let him sit in her seat while we waited. Finally our friend almost carried him back up the stairs where we were taken to a VIP room. Really this is not the answer to our situation as we were so far away (none had brought our glasses) we could not see a thing. Due to all my husbands pain bothered him all night which lead to no sleep. Truly this all should have been avoided. We are very displeased. To add to the problems our shower overflowed due to a clogged drain. We feel this situation ruined our celebration.
View full review
ID
#1521585 Review #1521585 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$924
Preferred solution
Full refund

A rude attitud

Bellagio Hotel Casino - A rude attitud
Bellagio Hotel Casino - A rude attitud
When i was geeting out from bellagio prking watitng for my ride i Saw a secueity guard running to me with a really bad attitud point me into my face yelling
View full review
ID
#1069089 Review #1069089 is a subjective opinion of poster.
Service
Bellagio Hotel Casino Security Guard
Reason of review
Poor customer service

Bellagio Hotel Casino - Reward Review from Renton, Washington

I had a reward for free cocktail when you buy one via the "my vegas slot ap". I went to the lobby with my printed coupon this last Saturday and was told that my free cocktail at the Bellagio will be on my M card. On Tuesday we went to redeem it and it was nowhere to be found. They handed me a cordless phone to speak with the Bellagio desk that told me it had expired . I was never informed of an expiration time of hours after I redeemed it and she didn't know why it expired. I ended up paying for my drink and feel very disappointed on the whole deal of this. It is out of principal I'm sending this. How can Bellagio not validate and make a customer happy? I had spent money on line for chips to earn this cocktail and those paid earnings disappeared as well. We bought a package deal to Vegas and went to the Beatles show for a balcony spot. When we got there we were told the balcony was closed and we had been "upgraded" to 3rd row. After the fact I learned it was a less expensive seat with limited view. Very dissapointed in Bellagio and how they dealt with us! We got screwed!
View full review
ID
#629953 Review #629953 is a subjective opinion of poster.
Location
Renton, Washington
Reason of review
Not as described/ advertised

Horrendous treatment by Bellagio staff post damage to shoes from stranger's ***

Bellagio in Vegas is supposedly the top-rated hotel/casino for customer service. What would you do if the following happened to you? Attending an event at Bellagio hotel/casino, I needed to use the Women's Restroom. In the middle of using the toilet, I saw a huge flood of DARK BROWN *** flooding my stall from the one next to it. My brand new Satin high heels and large cloth bag were immediately covered in the filthy ***. I finished as quickly as possible and went to the bathroom sink. The smell was horrific. I told the housekeeper what had happened. She yelled at me in front of the other patrons that I should have inspected the stall before using it. She didn't care that the flood of *** happened after I was using the toilet. She ignored my request for help in cleaning my shoes and cloth bag. I had to stand in my stocking feet on the restroom floor, and clean someone else's *** off of my things. I had no choice but to wear the shoes out of the restroom, and carry the cloth bag. I then called for a shift manager. After a long wait, he finally showed up. His response? He didn't see the incident so there was nothing that he could do to help me. I would be happy to take a lie detector test to prove that what I'm saying is 100% true and accurate.
View full review
3 comments
#750730

purchase discount Nike Airmax footwear from http: //www. cheapshoescenter.

com/. They are big head turners especially within the Volt color. No stop compliments. remarks.

the Shoes are extremely light and comfy. I am not really a runner, use these with regard to everyday walking plus some gym time although not running outside.

you just pay about $70 on this web.it have cheap newbalance shoes too. They are pricey however they are top notch and also you get what you purchase!

#693643

Casinos are gross cesspools.

#627719

I can just imagine how that lie detector test would go. "Did you go to urinate in the Bellagio?" - "Yes".

"While urinating, did a brown spot of *** randomly appear and stain your shoes and bag?" - Yes.

"Did the employees help you get the *** off your shoes and bag?" - No. "Was the smell of *** so bad that you had to write about it on Pissed Consumer?" - Yes.

View more comments (2)
ID
#393249 Review #393249 is a subjective opinion of poster.
Location
Las Vegas, Nevada

Brands Related to Bellagio Hotel Casino

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article