filters
state:
Show
city:
Show
category:
Show
product:
Show
i agreed to a free trial and shipping and handling. i called your company 3 times and yet to have it resolved. the last agent i spoke to was very rude. and i am now waiting for a call back that i doubt i will get it. i have been charged 98.41 for 3 bottles on auto delivery which i did not authorize. it said free plus shipping. i want my money refunded I recieved 3 months and didn't realize they were charging me 98.41 for each bottle. i did...
Read more
Totally scammed! I thought it was a sample and agreed to pay shipping. After two weeks I saw a charge on my account for $98.41. I called and they basically said "too bad". I went back and looked and it said you have 18 days (4 of them are a grace period) and the woman argued with me. I asked to speak to someone higher up, she said hold on, she came back on and said thank you for calling - goodbye. What...
Read more
I didn't like
  • I have been ripped off
  • Unclear and unethical business practice
  • Poor customer service
#926156
Ordered their product from an ad on Facebook. Called and cancelled product and several weeks later noticed an unauthorized charge of $98.41. Called to complain and spoke to Virginia ID# 1458507 and asked for an immediate refund. To date, I have not received my refund. Have written to Better Business Bureau and Consumer Protection Agency to complain but yet to receive an answer. I have several emails from Hoku Bella Fleur regarding this...
Read more

Bella Fleur Cream Free Trial Review

#1011620
1.0
Pay shipping and handling for both serum and cream and then received a bill for 86.95 and 89.95 for the trial sizes that was never posted on their website and putting in a dispute with my bank as we speak
Comment
Show

Bella Fleur Free Trial Review

#962112
1.0
Bella fleura doesnt not explain to the consumer that the trial period actually starts the day you order their product. So its 14 days including the day you order it. Terrible business approach
Comment
Show

Bella Fleur Customer Care Review

#928003
The same thing happened to me today!! I am beyond pissed!! There customer service is terrible too!! The one guy even hung up on me!! They did offer me a 30% discount that I won't get until 5-10 days!! That doesn't help my bank account today!
Comment
Show

Bella Fleur Cream Free Trial Review

#926856
Tried sample size. Called to cancel and talked to rudest customer service person. Never do business with this company. They lie about canceling your account and still charge your card . They suck.
Comment
Show
I experienced the same as all of you say here. Let's all file a complain to the Bureau of Consumer Protection: https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc I'm so pissed off with this company Hoku or Bella Fleur whatever it is called. This scammer wasted my time, and now I will write my bad experience on the internet as much as I can, so no more innocent consumers get ripped off. This Hoku/Bella Fleur kept charging...
Read more
1.0
I didn't like
  • Scam
  • Deceitful company
  • Big charge i received after 14 days it should hav

I also got scammed by Hoku Bella Fleur. They sent products for 5 months and charged my debit account a total of $979.10. They refunded me $400 and still owe me $579. I changed my debit card, filed at the WI Consumer Protection dept., filed in small claims court and contacted a process server in St. Petersburg, FL. They give 3 different addresses in St. Petersburg,FL. They also go by the assumed name of Face Cream LLC. It appears they exist only...
Read more
#904811
Although i didn't need any of the trial items that I recently purchased from them, i went back onto their site to see about another item, when I decided to view the their Terms and conditions and there it was, stating they would continue to charge you for additional shipments! I immediately checked on the other items and there it was. I contacted them and cancelled any additional shipments before receiving trials. Now, based on reviews, I'm...
Read more
1.0
#898595

First and foremost this company never explained that after their trial period they would charge an excessive amount of money for their product to be auto shipped. After returning the product for a full refund as they stated would occur, they argued that the product was opened when in fact it was NEVER open or used. After several phone calls to their unethical customer service I was advised that nothing could be done and was simply ignored...
Read more
Do not order any of these produacts from this company!! I was on Facebook saw this ad was reading it. Started to fill out order sheet then stopped because I was getting ready to move out of my house to do some work to put house on the market. The next thing I know I am getting phone call from women from this company. I tried to explain why I wasn't going to do the free samples right now. She was very persistent and kept stating all I would have...
Read more
#865142
Oh no I just ordered it. I hope I can do something right away.
Read more
Anonymous

Anonymous Contact your credit card company IMMEDIATELY AND CANCEL. Trust me, and the other 125 complainants on this board. Do it! You will be billed 98.71 at least once, if not twice...

I ordered the cream and used it and cancelled the order- smelled like cake batter and did nothing. They continued to send me another box at 90 some dollars. I called they said to return it for a full refund to my card. I did so, and after 2 months of not seeing the credit, I called the bellafleur customer service and they told me that the product was used and there would be no refund. There was no one to talk to, or contact because I had...
Read more
I didn't like
  • I have been ripped off
  • Product
#849341