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2.2 Based on 7 reviews
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  • Customers like
    • Delivery service 2
    • How quickly i got the furniture 1
    • Website was amazing 1
  • Customers don't like
    • Waste of time and money buying this product 2
    • Very bad 1
    • Wrong thing deliverd 1
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the story is quite long but a year later and multiple broken promises I still don't have my order completed. They flat out lie! First it is difficult to even get them on the line and then they are pleasant but at the same time you are given a runaround and the same old story but they don't come through... I would never buy from them again and should have paid more attention to the reviews online. Do yourself a favor and stay away from them, it... Read more

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Beware. First they say it will be 7 days then 3-4 weeks then another month. I had to threaten leagal action to get my money back and have my credit card company call. What ever you do don't pay by check or debit card.

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Belizo Furniture - Under New Management Belizo, I got my order in 5 DAYS! wow! 5 Stars!!!
1 of 3

Hello, I bought two sectionals from Belizo, one two years ago and the other one 2 months ago. Their website & customer service have met high standards. They really have grown into a big company this past two years. This is more like a compliment to belizo, They are a truly great patio furniture company. I will recommend Belizo to all my family and friends. They provided me 25 % off with the promo code LOVE during this feb, special they had. ... Read more

Was this review helpful? 1 3

I purchased almost 4k in patio lounge furniture and dinning set. With in 6 months the fabric started to fade REALLY bad. I was told to purchase the sunbrella covers of which I did and paid an additional $900 bucks just in covers. (still haven't received the covers I ordered and its been almost 2 months now) Now my table of which has been under our covered patio the whole time is totally falling apart. The table is under warranty, but they will... Read more

Was this review helpful? 3 0

This is such a scam. The cushions are horrible. The quality is worse. Someone should investigate this company. The cushions are faded within a couple of months. When I called customer service they offered to replace the cushions for more than you spent on the original set. I asked why they did not stand by their product. They said it is up to the customer to read the small print. Wow what a way to answer a concern. I highly suggest that... Read more

Was this review helpful? 3 0

I am not sure how to get in touch with anyone here besides a "supervisor" named Frank. I have had a nightmare of an experience with this company, not getting what I ordered and then calling many times in order to try to facilitate an exchange. I have been hung up on 5 or more times, and Frank the manager finally agreed to help me with getting some things done, and I told him I would send him an email to confirm the details of what we had... Read more

Was this review helpful? 2 0

Website clearly states "free shipping". After a firm promise to deliver the product by 4th of July, 2015 for our party, we received a phone call today (June 30th) telling us that they would not ship the product and would not honor anything. I had expressed how important the July 4th date and they guaranteed me a delivery prior to this date. With them calling today I now have zero hope of having any furniture delivered prior to the 4th from... Read more

Was this review helpful? 1 1

This company is unbelievable!!!! They process your credit card promise delivery and it never comes. DON'T WASTE YOUR TIME OR MONEY!!! When contacting them they make up excuses and never come through and only after calling and emailing do you get a response. I don't know how they can last...there service is THE ABSOLUTE WORST I'VE EVER RECEIVED. Read the other complaints...obviously this is a pattern associated with this company. I've... Read more

Was this review helpful? 2 0

Products ordered and paid for. Constant delay tactics, guaranteed shipping dates constantly delayed. 2 1/2 months later company cancelled order. On March 30th I ordered outdoor patio furniture online from Luxxella with a delivery window of 4-6 weeks. After almost 7 weeks passed with no info, I begin calling Luxxella to inquire. Below are those summaries: 5/15/15 - told the products would ship on May 21st or 22nd and arrive between May 25 and... Read more

Was this review helpful? 2 0

After reading all of the reviews (Good and Bad), I am happy to state that I will be spending my $1,000 plus money some place else. Not only will I go elsewhere, but I will make sure if anyone is interested in new patio sets to make sure they look at the reviews. I have had dealings with other companies that promise one thing and deliver the opposite. All of these unfortunate people have had the frustrations in dealing with a company that seems... Read more

Was this review helpful? 2 1

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