New Reviewer

Horrible Customer Service

1.7
This company does not care about their customers. I ordered a bedroom set at the end of August, and six plus months later I still don't have my order. First they delivered the wrong bed, next they tried to deliver obviously reconditioned and damaged goods. Now they want me to wait another two months for a replacement, but they have had my full payment for months. I have to call/write on a weekly basis for update, but no one seems to care enough to help. Everyone I talk to tells me it's not their job to help me, but they happily took my money. I woukd never buy furniture from them again
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#1019736 Review #1019736 is a subjective opinion of poster.
Location
Dulles, Virginia
Cons
  • Way they treat their customers
Reason of review
Problem with delivery
Loss
$8000
Preferred solution
Price reduction

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