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My one and only advise...stay away ...like really far away...nothing but disappointment
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1.2
#994600
I ordered a chaise lounge end of Dec. I called last mid-to late last week and I was told my furniture had arrived and was ready for pick-up. My husband took off work so we could go get it. After waiting 45 minutes I asked the person behind the glass "how long does this take?" She said 10-15 min, I said "I've been here 45 min." She then tells me that they can't find it.....................So don't you think on Monday I should have got a call...
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This Bel Furniture corporate office is full of ***. I ordered a king bedset on Black Friday that they promised to delivery on December 9th 2016. But on the night of December 8th, they called me stating they are out of inventory and in exchange they offered me a very low quality bed set that is worth maybe one third of the money I paid for the other bed set... Don't ever purchase from them- they are scam they will sell products in high quantities...
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1.0
#978061

Bel Furniture Customer Care Review

#984844
1.0
NASTY HORRIBLE Customer service. Pls don't waste your time time shopping in Bels furniture life is to short to be dealing with NASTY SERVICES.
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Short Review for December 06, 2016

#967961
2.3
Bel furniture keep telling us that they will deliver our dinning set keep moving the date out. We have been waiting for a month and probably want have it for Christmas.
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Twin Beds With Storage Review

#965108
Bel Furniture - Simple Review #1480628935
Bel Furniture - Simple Review #1480628935
Bel Furniture - Simple Review #1480628935
1 of 3
They did not deliver the right furniture that I purchased
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Short Review for November 25, 2016

#961245
2.0
Your website ad bsd as youll customer service, how do youll stay on business
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I purchased a couch set and was told it would take 2 weeks to deliver after I purchased it. I almost stopped the purchase then. Well on the day it was to be delivered after lunch I finally called them wondering what time they would be there. The warehouse said they were not coming and the store should have already told me!!! They said furniture was not even at the warehouse yet and that maybe the soonest I would get it would be in the week of...
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Never think of buying anything from this shop. This is a bogus shop. They send you wrong sizes and you have to pay the price for exchange. The products are of worst quality. Customer service is rude and the sales persons are not friendly at all. Avoid doing business with them or repent. There are lot better shops around Houston and do not fall into the ditch by any chance. The most horrible horrible horrible company that I did business with in...
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1.5
#969606
Bought a recliner on Black Friday online and paid 99.00 which was billed on credit card provided the same day. Hadn't heard from anyone in a week in a half so we called to be informed that the 99.00 special was a in store purchase only (REALLY). Why weren't we informed earlier and why we're we able to order it online. Called and SARA (so called supervisor) was really rude and condescending (glad I wasn't talking to her i). Apparently Bel...
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1.0
I didn't like
  • Customer service
#968919
My partner and I decided to go shopping at bel furniture for Black Friday and buy our kids some day beds well it's December and we yet have not receive one of the the manger at the green point location are rude and with to corporate office not no better I haven't ever experience anything like this before.. Where are the people that own this place they don't care how people spend they money to keep them in business
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#968231
I had bought a t.v.stand online and it was the worst experience for me. They had said they would email me when the product arrived and they never did. I had to call customer service and they gave me the round a round. Kept calling customer service several times back and forth before they told me they would take care of it. To top ot all off i have to wait 2 to 3 weeks for my product to arrive to nearest store on top of the week i have been...
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2.4
#966345
my pickup location was keyed in wrong by their associates; they sent me to the wrong location for pick up, then the next day, the rep gave me the wrong address by missing a number; refused to compensate me for the $100 I spent in Uhaul to pick up merchandise!!! ERica told me to come back with the paper with the wrong address, but I was told when I got there by Syrus to call corporate was my only option! How terrible to send your customers on a...
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#963102

Contact Bel Furniture

Headquarters Address:
Bel Furniture
11155 Westpark Drive
Houston, TX 77042
Phone:
(832) 358-8899
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Companies similar to Bel Furniture

I went to Bel to purchase a sofa and loveseat. I was greeted by a salesman and given his name should I need assistance. He left me alone to walk around the store and that is greatly appreciated. If I had a question, I located him and he thoroughly answered any questions I had. I made a choice and purchase and went on my way. I was called promptly on the morning of my delivery date and advised of the window of delivery. The drivers had a...
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5.0
I liked
  • Customer service
#958832