Beis is simply not worth the trouble

I purchased 2 suitcases however decided they were too small It took 10 days to get a return label. This was a gift for my kids who were visiting from out of the country. The new suitcases arrived the day of their departure. There is no way to talk to a representative. E mail is the only option and The response time is 3 to 4 days. With so many luggage options I would never suggest anyone purchase from this poorly run company

User's recommendation: Buy another brand.

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#4296055 Review #4296055 is a subjective opinion of poster.
Johnson City, New York

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