Behavioral Health of the Palm Beaches

They tell you everything you want to hear when you're signing somebody up. We paid out-of-pocket for my husband to go there.

Now I've been getting the runaround for the past few days now they're saying that they don't even allow visitors there anymore because we are self pay and that he will be staying in the detox facility for the remainder of the 30 days. This place is ridiculous I would not recommend it to anyone.

I was treated a bhop about two years ago in their mens program at their mens facility in lake worth fl. Back then there was a very upbeat positive attitude amongst the staff that even included some former professional football players like Vance Johnson who played with the Denver Broncos.

I recently relapsed and went back again to the same facility for treatment and I thought I must have accidentally went to a completely different because nothing was the same except for the actual facility. The staff was different and very uptight and could be heard talking about how screwed up everything at bhop was since this guy from California was running the company. Now there were women patients there too and all of the patients seem to be all merged together from different levels of care. No one who worked there seem to know what was going on and kept complaining how management keeps changing everything from one day to the next.

They were saying how people keep getting laid off and maybe the company wasn't going to be in business for very long. The type of patients who were now had changed too. There were a lot more hardcore types and they would actually brag about it like they were really cool.

It didn't feel like it was the same environment anymore and some of the patients were the type you wouldn't want to find yourself alone with in a dark alley. Needless to say if I do relapse again in the future I will not be going back to bhop and I wont recommend anyone else go there either anymore.

The men's facility in lake worth Florida is an absolute nightmare. It is dirty, lacks professional care, and filled with chaos.

Over crowded. Even though they offer cognitive therapy they will just push the 12 step model down your throat. Daily ambulances arriving to take men to the psych ward. Men jumping the fence to leave.

A real MD will really never see you.. They will send in PAs or others to treat you. All ex addicts as staff (which can be helpful if they were actually qualified). Shouldn't you be examined by a real licensed MD at some point?

They do charge for it! Do your research and believe the negative reviews they are true!!! Stay away!!this facility is a health hazard, and the admissions team lies to get anyone through their door!

Even better if you have decent insurance they can over bill!!! Dirty dirty dirty!

I was with bhop. For.

5 years, the management there is so bad and poorly ran, you are considered as a number and dispensible, pts.

Are anle to leave and use without consequences, and management are all about making the pt. Happy so if the pt states thier going to leave unless they get more narcs., benzos., they give it to them its all about gaining financial gain, so if you want to help the pt, DONT work there,

I went to this facility in 2010. Do not go to this facility!!!

I was in bad shape when i arrived they detoxed me off of a large amount of opiates and benzos in a very short amount of time. I became very sick and tried to convince my family i was being abused. All phone calls are supervised after moving to the mens facility i thought things would be different i was still sick and still had no chance to talk to family privately i ran away from the facility and found a hospital where they finally sent me home.

When i arrived home my family was mortified i was probably 110lbs and was very sick and my health was critical i went to g and g hollistic in miami florida after being hospitalized for about two weeks. They were great and ive been sober for 6 years

DO NOT SEND YOUR FAMILY HERE. Oversell!

Psych med pushers to say the least. Never conveyed critical information to the right people.

Never seen such loose ends. Do your homework.

My experience at BHOP was terrible. While I was there one of the behavioral health tech's had a sexual relationship with one of the patients.

I never had a therapist, my first one was transferred my second was fired, and then I was bounced around to others until I was discharged. It was impossible to get answers about my care because no employee was aware of what was going on. The classes were redundant and were repeated with the same content every week. Upon discharge I was completely lost and had zero coping skills to help me remain sober.

I would be using right now if it wasn't for the fabulous wealth of knowledge I have accumulated at my IOP, Willow Place, and my half way house The Lilly Pad.

BHOP is a nightmare and is only concerned about financial gain and not quality of care. Anyone truly wanting to get sober should steer clear of this horrible facility

In response to any treatment that you may have received back in 2008, I can assure there have been so many changes and improvements since that time; you would feel you were not at the same facility. I can say this with certainty because when I became CEO in 2010, I have personally overseen a complete make over for all our programs, locations and structures throughout our entire organization.

Behavioral Health of the Palm Beaches now has 4 separate rehabilitation facilities in our system. All of our Recovery Center for Women female patients stay in one self-contained location. Any patient who begins their detoxification at our RCW facility will have the same therapist working with them from day one, right through to when they complete their treatment with us. The Recovery Center for Women is not located on the beach, but we do have beach trips a couple of times a week.

Our Recovery Center for Men is in a completely different location and is also self-contained. The same description of the entire cycle of treatment (from detox through discharge), which I described for our female patients at RCW (women’s center), is exactly the same for any of our male patients at RCM (men’s center). We have over 20 professionals on our medical staff with one of the highest doctor-to-patient rations in the entire country. We try to individualize our treatment for each patient to help them receive the most beneficial treatment for their type of addiction. I can also say with certainty that since 2010 when I became CEO we would never prescribe Valium for any of our patients.

All of our Behavioral Health of the Palm Beaches facilities has their own chef and food is prepared on site and served in each of our dining areas through out the day. Our patients often comment how much they enjoy our frozen yogurt machines in each of our dining rooms.

Everyone at here at Behavioral Health of the Palm Beaches continually strives to improve our treatment in all aspects of care. To help achieve this goal we provide regularly scheduled mandatory training for all of our staff throughout the year. Our Behavioral Health of the Palm Beaches mission statement states that we will always treat all of our patients with respect and dignity.

While I cannot speak to what may have happened 7 years ago back in 2008, I can tell you with absolute certainty, that today our patients receive first class treatment. The former President of the American Society of Addiction Medicine was quoted recently in 2014 saying Behavioral Health of the Palm Beaches is one the five best rehabs in the whole country. I welcome anyone to come see for yourself all of the great things we are doing at BHOPB to help our patients successfully overcome their addictions.

Sincerely,

Alan Stevens, MSW,LSW,ACSW

I decided to seek out patient care to address a relapse after several years clean and sober. I called these people and arranged an evaluation and to see what they had to offer in regards to therapy and relapse prevention.

They require urine analysis every time you attend every session. Humiliating enough, but those are they rules they said. Ok, I'll do that.

But what I didn't expect was- THEY EXPECT YOU TO UNDRESS AND BE STRIPPED SEARCHED EVERYTIME YOU GO TO THEIR SESSIONS.

ARE YOU KIDDING?

The thing is, they're too cheap to offer separate IOP separate from the in patients. So they degrade you by saying theyre worried about IOP patients from smuggling in drugs.!

This place is ***. Avoid at all cost.

This facility misrepresented themselves, miscommunicated, lied continuously, never really had a one on one session with a therapist, all the group meetings were all the same.. we heard the same stories over and over.

The only thing I learned from this facility was how to use street drugs. (I was there for alcoholism). They were supposed to fly me home but didn't. It took an act of congress to get them to fax my disability paperwork, etc etc..

I was treated like *** and I work for the insurance company that is paying them thousands.... DO NOT GO HERE

I was recommended to go here for addiction to alcohol and drugs in 2008 by an otherwise trustworthy mental health professional from an outpatient program. During my two week stay at the glorious facility, I had 4 different therapists who wrote inaccurate and contradictory treatment plans.

One of them straight out lied to me and never had time to see me. BHOP as the the cool patients like to call it, also had 3 separate facilities I was shipped back and forth too.First I started at the Detox center where they put me on so much valium for 10 days only from coming off small amounts of xanax- so much I couldn't get out bed. The detox facility is completely separate from where you live and then there's another separate facility for where you attend classes after the detox session. Once your out of the detox facility it is IMPOSSBILE to get medications changed or altered and you are pretty much screwed if you need medical or mental health help.

By the time I left the facility, I left with two full gallon sized bags of meds. They had on me 10 different psychiatric substances- several different antidepressants, several different mood stabilizers (even though I'm not bipolar), cymbalta, lyrica. You name it- I was on it. I left after 2 weeks after not being able to sleep or eat in for like 5 days a row.

And not once did the doctors think, hey maybe she's on too many meds. Instead they literally UPGRADED my dosages.The women at the facility where you live aren't even trained nurses who dispense the medication. I had to live with a bunch of the craziest addict girls who were the bitchiest most judgmental bunch of *** I've ever met (They would talk about screwing around with all guys there constantly). And They would talk behind your back.

The phone room had no privacy so you could never even have an actual conversation.I never felt I could trust anyone to get the help there that I went there to get. It was like we were in boot camp with all the rules and insane guidelines. One incident I recall, we had to go grocery shopping and the experienced felt like i was in boot camp with one of the other patients screaming at us like a drill sergeant to load groceries faster and quicker. This same lovely girl loved discussing her giving faltio to another patient with her tongue ring and when I was struggling during a discussion about AA and god she said some pretty nasty responses to the point of making me cry.

Another incident...They let us go to fireworks where alcohol was being served right in our faces and then gave us all breathalysers when we got back What nonsense is that. And of course they billed the insurance company for it.The head of the actual recovery program also had a stick up his *** and demanded sobriety. And as many addicts know you can't force someone to get sober. 'People were very rude there and didn't regard others as human beings.Nurses were rude, overstaffed and couldn't do anything without a doctor's consent and doctor's never seemed to be there.

Everyone was rude and it was probably one of the worst experiences of my life.. I came back worse than when I got there- both physically, mentally, physically, spiritually and emotionally. I went to the facility on recommendation and I Thought it'd be nice to get away and be by the ocean. But not ONCE did I see the ocean.

All I saw was *** for two whole week!!The head of the facility didn't care about anything I told him about what was happening after a couple weeks, he just thought i was crazy which is why I had to be on all the meds. The doctors, nurses, psychiatrists, and so called therapists there need medication and therapy themselves. When I wanted to leave, they lied telling me my Dad wanted me to stay, which was a lie. I had to beg to call my parents and get me a plane ticket out there.

When I came home with all these bags of meds, shaking, looking like a ghost. The place could have killed me. In fact, there were several pending lawsuits already for the place.This facility gave me a STRONG distrust of psychiatrists, rehabs, people in general, doctors, nurses, etc. And I had to pay for both plane tickets and for all the other expenses.

I am still surprised that this place exists and people recommend it and get sober there. Overall, my recommendation is to AVOID THIS PLACE AT ALL COSTS. Especially if you a dual diagnosis patient or want quality help. Also, don't go there unless you have amazing insurance because they will Charge you for everything and take your soul in the process.I recommend outpatient anywhere.

Attending AA. Reading recovery literature.

Seeing a dr/psych for suboxone therapy. Otherwise Hazelden is the best facility in the world and saved my life from that *** whole!!