Glen H Dcr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rochester, New York

I lost my receipt

Befree Sound - I lost my receipt
I bought my befree portable Bluetooth 12 inch bouble subwoofer speaker system last month and the handle came off as my wife was bringing it down the stairs I'm not sure if I received a receipt or not it happened so fast we were on are way to an event were we used for concerts (Gospels)
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User's recommendation: Be careful of the handles.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Rex, Georgia

Bluetooth want hold a charge

Befree Sound - Bluetooth want hold a charge
Befree Sound - Bluetooth want hold a charge - Image 2
It just stopped all of a sudden when I first got this one it was keeping a charge but all of a sudden it stopped
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Berenson L
map-marker Chicago, Illinois

It pairs but no sound

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Befree Sound - It pairs but no sound
I've bought my system a bout 4 months ago and only used it about 6 times cause I work alot... I tried using it November 25th Thanksgiving day but had no success... As I recall the last time using it, it worked perfectly fine now it paired up with my Cell phone but no sound... I jus want another system not even a refund... This is very sad cause my system is practically Brand New..
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Loss:
$120

Preferred solution: Deliver product or service ordered

Daiquiri G
map-marker Louisville, Kentucky

Warranty

Not staying connected with Bluetooth. Rep stated try a new charging cord even though advised used with and without cord and issue persists.
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Queens, New York

Replace remote

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i dropped my remote and it crushed so i call the main company like 5 times and they just say that they will send an e mail with the format to buy a new one but i never get the e mail so what can i do to get the remote control it is a remote control for befree sound 15 inches speaker portable with reactive lights 453****.
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darlene j Hnj

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Verified Reviewer

Satisfied customer

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Befree Sound - Satisfied customer
Product exceeded my expectations. Great sound and quality inside of an attractive box and mobile most definitely will recommend to friends and family.
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Pros:
  • Great sound and quality

User's recommendation: Most definitely will recommend to friends and family. Satisfied customer here

1 comment
darlene j Hnj

Great

Anonymous
map-marker Caddo Mills, Texas

Equipment is a piece of junk

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Tried for 2 years to install &;; system still does not work. Is cheaply built & not worth having.
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Tonya L Nla

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Speaker stop working

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Befree Sound - Speaker stop working
Befree Sound - Speaker stop working - Image 2
It works only if it’s plugged in I only had a 3 months didn’t get a warranty from Qvc because I thought it was a good speaker not sure if it’s the battery because it haven’t been dropped or anything
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Loss:
$140

Preferred solution: I just want another speaker I mean it was my fault for not getting a warranty yes but I sure would never had thought it would stop working like that

Divina Jyl
map-marker Plains, Virginia

It pairs but no sound

I have called. 6 times and it keeps saying to call back during business hours and it is business hours
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Cons:
  • Can not use
Reason of review:
Poor customer service

Preferred solution: I just want to be able to use it!! It was a birthday present for my wife and she can't use it

Anonymous
map-marker Charlotte, North Carolina

Quangeod@***.com

my friend just bought a befree karaoke model bfs-5501 now the microphone doesn't work with wire or wireless .everything else is working. please help. thanks
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