Nancy Osborn-Hicks

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Horrible experience 7/15/21

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Beef Butter BBQ - Horrible experience 7/15/21
Beef Butter BBQ - Horrible experience 7/15/21 - Image 2
Updated by user Jul 15, 2021

Read review 7/15/21 on their website.

Updated by user Jul 15, 2021

No refund stuck with what I got. Had to toss the meat to the left of my pic in the garbage.

Original review Jul 15, 2021
CryCheck out my review on. Beef Butter BBQ Madison WI Facebook page under Reviews. First time ordering Uber eats. $28 spent. The meat to the left its just gross who could eat that? We thought we were getting two single beef brisket dinners with sides, but it came with a scoop of meat on a half bun and 1 set of sides. Key lime pie was the like 3 bites and you are done for $9. I was upset when I called them. Manager said cant help me because I called and complained and sounded upset, which I was. So Im out the money period. He actually told me not to order again. He said the meat was good. Ewe. So I wrote a review on their fb page. All I can do.
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Loss:
$28
Pros:
  • Close to home
Cons:
  • Manager is not customer friendly

Preferred solution: Full refund

User's recommendation: Rude mansgement. Poor customer service

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