Calvin T Eox

Appalling service

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5th Aug ordered 6 sheets and matching pillowcases in two colours. 12Aug received 3sheets and 2 packs pillowcases wrong colour. 6 emails and 4 phone calls later and still waiting for pair of pillowcases to complete order. Each phone call was met with a stock answer of "as a gesture of goodwill we will". There was no goodwill! I had paid for and expected my order to be fulfilled and it hasn't happened.I Over a period of 7 weeks I have received eventually 6 sheets in 2 colours and 1 pair of pillowcases, and finally given up on ever receiving 2nd pack of pillowcases
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Preferred solution: Deliver product or service ordered

User's recommendation: Steer clear

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