Beck Evans
Beck Evans Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Beck Evans has 2.5 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Sam & andrew for their customer service.
Cons: Aftercare, Customer service, Rudeness of manager.Review authors value the most Website and Customer service. Consumers are not pleased with Diversity of Products or Services and Location. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Beck Evans has 2.5 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Sam & andrew for their customer service.
Cons: Aftercare, Customer service, Rudeness of manager.Review authors value the most Website and Customer service. Consumers are not pleased with Diversity of Products or Services and Location. The price level of this organization is medium according to consumer reviews.
Media from reviews
DO NOT BUY FROM THIS DEALER
I bought a car for £35,000, booked it into main dealer the next day for a health check, they told me it has had a front end collision and the warranty is void!.
Derek Rayner is the company secretary who only communicates via email, he will do everything to get out of resolving the issue!, he also thinks he is a lawyer!
If you are a private buyer don’t buy from this dealership you will regret it!
I have been in the motor trade 30 years and they have had me over!.
Preferred solution: Full refund
AVOID DEALERSHIP!!
**AVOID DEALERSHIP LIES AND CROCKS!!**
I Bought a 2017 LR Discovery HSE Lux and upon collection of the vehicle on 3rd December 2018 the car has problems!! Battery was flat!! ALL the braking/suspension/entertainment system not working, trim also hanging off the car, the steering vibrated at 70mph.
Service manager sent me away for 2 hours and said it just needed a "Reset and a Good drive"
However since taking the car it has BROKEN DOWN 3 times, half the electric don't work and drives badly. Also as part of the deal I was promised black wheel nuts and black LR centre caps that NEVER came!!
I HAVE ANOTHER 10+ FAULTS WITH THIS CAR!!!
I have MADE numerous calls, sent emails and videos demonstrating the problems but I get NO RESPONSE!! A man by the name of DEREK RAYNER or NEIL RELPH contact me.
I WILL BE RETURN THIS CAR OR TAKING THEM TO COURT!!!
**STAY AWAY FROM THIS COMPANY THEY ARE A COWBOY OUTFIT EVEN THOUGH THEY HAVE A FLASH WEBSITE!!!**
- Vehicle sold
- Customer service
- Aftercare
Preferred solution: Full refund
Great service, happy customer
I recently bought a 2 year old Mercedes ML from Beck Evans and was completely happy with the service, after sales care not to mention the car itself.
This is the 2nd car I have bought from Beck Evans which is testament to the quality vehicles they offer on top of their servicing which I have also used and been happy with.
On this occasion, I was served by Sam Evans who was very helpful in explaining the features of the car and comparing with an alternative model I was considering.
I Will be back again and looking forward to visiting their new bigger site when it opens next year.
- Sam & andrew for their customer service
Bad Decision by Inexperienced Salesman
Messrs time wasters
BE CAREFUL BUYING FROM THIS COMPANY
I had bought 2 vehicles from this company 1 prestige in 2014 and a van in 2015 ,the 1st vehicle i did not use much and after the 3 months warranty the alternator and battery needed replace which came out of my pocket ,then other issues ,i recently sold that vehicle only to find out from the new owner the dash board had been tampered with ,which leads me onto my next vehicle which was purchased in 2015 ,this was a van for work which under warranty also had a dash board fault ,i took it back and it was repaired with another fault on the steering ,then straight after the 3 months warranty the dash board fault reappeared, they would not do anything about it i am in the process of legal action .
Beck Evans - Volkswagen Scirocco Review from Warwick, Warwickshire
Beck Evans - Mercedes-Benz M-Class Ml280 Cdi Review from Dartford, England
Don't buy a car there they are all nice when buying and getting there money but when things go wrong they will just *** you about lie lie and lie. Please go else were my car don't stop going wrong.
I wish I never stop at that dealership. I know vehicles go wrong and and again but to put up with what I have with this lot is a joke.
Service
Beck Evans great car great service
Viewed a ford kuga a month ago the car was immaculate and drove great .the salesman was polite and friendly he left me to check over the car unhurried. then I asked the salesman if I could put a deposit on the car but would not have the balance for a month.
He agreed and said he would store the car securely offsite until 29th sept if I didn't have the money by then just let him know.it took 23 days before I rang to pick up the car.when I went to pick the car up I asked a different salesman if I could check the car over before I paid,he was again helpful and friendly gave me the keys and left me too it.the car had been given a full service a new mot even though the old one was only a couple of months old .
I paid for the car and was offered the usual extra warranty,paint protection and gap without any pressure to buy I politely declined and left with my new car.that evening I found that I could not pick up many radio stations and found that the Arial was broken I told beck Evans the next morning took the car back and they apologised and fitted a complete arial including the base without delay. All in all I recieved excellent service from friendly salesman to polite well presented uniformed valleters I would not hesitate to recommend this company to any body .phil fitzsimons
A complete joke!
Beck Evans - Rude Service Review from London, England
Put off after twenty seconds on the phone. I would not let this guy anywhere near any of my customers
*** customer service
Don't trust them.
They don't care after they have your money
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Despite the fact that you are a professional motor trader, Beck Evans 2000 Limited has attempted to assist you by offering to meet the cost of re-gassing the vehicle’s aircon system. As a reviewer you continue to misrepresent the status of the manufacturer’s warranty, a warranty that remains in place as clearly confirmed by the official Mercedes-Benz dealership who you have engaged with. Furthermore you now attempt to unjustly damage this company reputation by appearing to be a consumer rather than being part of Dapper Trading Limited that as a professional motor trading company was given every opportunity to assess the vehicle before making its purchase decision.