Beck Chrysler Dodge Jeep Ram
Beck Chrysler Dodge Jeep Ram Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
5.0 star rating from 1 review; overall sentiment mixed—customer service and low price noted, but a recent oil change review reports service delays and omitted fluid checks.
Key Takeaways for Future Customers
- Check invoices carefully and confirm synthetic oil is listed when required; Beck Chrysler Dodge Jeep Ram reviews mention communication errors.
- Confirm differential and transfer case inspections up front to avoid repeat visits.
- Expect low price but verify work and timing with staff.
Negative Feedback / Risk Areas
- Customer complaints about not checking fluids and not doing what was promised.
- Slow service and billing confusion over synthetic oil charges.
Positive Feedback
Pleasant employees and a good waiting room; reviewers value customer service and product diversity.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
5.0 star rating from 1 review; overall sentiment mixed—customer service and low price noted, but a recent oil change review reports service delays and omitted fluid checks.
Key Takeaways for Future Customers
- Check invoices carefully and confirm synthetic oil is listed when required; Beck Chrysler Dodge Jeep Ram reviews mention communication errors.
- Confirm differential and transfer case inspections up front to avoid repeat visits.
- Expect low price but verify work and timing with staff.
Negative Feedback / Risk Areas
- Customer complaints about not checking fluids and not doing what was promised.
- Slow service and billing confusion over synthetic oil charges.
Positive Feedback
Pleasant employees and a good waiting room; reviewers value customer service and product diversity.
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Verified Reviewer
Resolved: Bad oil chang experience
- Requested 100% synthetic oil for the oil change.
- Invoice did not reflect synthetic oil.
- They claim synthetic was used but not charged; warranty risk.
Company fixed the issue and I have been provided with apology. They checked one or more grease levels.
At least 3 people there were told we wanted only 100% synthetic oil used. At 5:15, we were notified it was done, and then we noticed the invoice/ work order did not say synthetic oil, in fact the oil type used was cleverly concealed behind a part number no one seemed to be able to decifer. Brian said the tech used synthetic oil, but we had not been charged for it. The 2015 Jeep Renegade owners manual specifically says to use ONLY synthetic oil, and therefore our warrantee would be void if we had engine trouble.
In addition, Brian said they do NOT check the differentials, transfer case, etc at all. We went here to get it done right, WRONG.
Now we have to take it somewhere reliable to get the fluids checked and have the correct oil put in. This place is a rip off and also has terribly slow service.
- Have pleasent employees
- Good waiting room
- Do not show their 23 point check on invoice
- Do not do what they said
- Do not check differential fluid
Preferred solution: Becks to be required to show what oil they used on invoice, the correct oil in my Jeep, compenation for my time and miles to get it done, an explination of how this happened
User's recommendation: Go elsewhere, to take proper care of your vehicle.
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