Correct it. Because is a fabulous company and I love their product.

The company came into my life with a lot of confusion as to who was who and what was what. It is all straightened out. Thank you.

User's recommendation: Great product!!!!

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ID
#3148875 Review #3148875 is a subjective opinion of poster.
Location
Lakeside, California
New Reviewer

Sent more than requested

I requested a sample, and it did not work for me. So I never requested anymore be sent to me. No one ever asked if any went to be sent to me. And today a bag showed up on my doorstep via FedEx. I have been online 40 minutes going around in circles trying to cancel, and I'm not sure that I actually got them canceled because I do not want anymore no matter what not sure what you want.

User's recommendation: Do not order samples.

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ID
#2967108 Review #2967108 is a subjective opinion of poster.
Pros
  • Home delivery
Preferred solution
I would like all further orders canceled because I do not want any more diapers. If it has been taken out of my bank account I would like to have the money put back in my account. As of today I do not see it as been taken out
New Reviewer

Very unsatisfied with company!!!!!

I want a refund on my first months supply of products not satisfied at all with complimentary. supply, How do i go about getting an return label?
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ID
#2914979 Review #2914979 is a subjective opinion of poster.
Loss
$24
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Resolved: They never got back to me regarding defective product sent to me in July and I am pissed

Update by user Sep 08, 2021

Company fixed the issue and I have been provided with product replacement.

Original review posted by user Aug 08, 2021
I phoned Because.com weeks ago after a letter they wrote me in response to my written complaint about my July order in which the panties they sent me were coming apart on the right side only. The letter said that they had to check with their production manager. I have heard nothing since and have been wearing the defective product all along! At this point I feel I should not have to pay for the next delivery of panties. The make sure.
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Resolved
ID
#2753101 Review #2753101 is a subjective opinion of poster.
Location
Foley, Alabama

Can’t get a refund Even though I return the product.

Even though I returned the product. I still cant get a refund. OK so I got a trial package up because it only had to pay the shipping for 249 which I did then a big package which I didnt know I was authorizing came and it was $28 they charge my account. I sent the package back it cost $16 and change. They still have not sent me a refund so they got the product back and it was paid for. I would never do business

User's recommendation: Don’t do it!

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ID
#2569078 Review #2569078 is a subjective opinion of poster.
Location
Nicholasville, Kentucky

Beware Because.com

When in rehab after hip replacement and in need of incontinence products, I ordered from Because. Inadvertently, I must have agreed to an ongoing delivery of a product I needed for only a short time. I have called twice to cancel, but i continued to be charged. They sugested i give unused pads to nursing home. I cannot afford this kind of charity. Please help.
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ID
#1556767 Review #1556767 is a subjective opinion of poster.
Service
Because Com Customer Care
Reason of review
Problems with payment

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