BeautyJoint
BeautyJoint Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BeautyJoint reviews show a 1.1 star rating from 2 customer reviews, with 100% unfavorable distribution; consumers are mostly dissatisfied and note high price level, unhappy customers, and concerns about discounts and product diversity.
Key Takeaways for Future Customers
- Expect potential shipping delays or lost orders and dispute over refunds.
- Product quality and accuracy may vary versus store versions.
- Customer service is mixed; some agents follow up but resolution varies.
Negative Feedback / Risk Areas
- Frequent customer complaints about orders lost in transit and 25% partial refunds.
- International order policy and refund handling reported as unsatisfactory.
- Reports of poor product consistency such as watery nail polish and wrong color.
Positive Feedback
Some buyers praised careful packaging, timely follow-up, and satisfactory service on select orders.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BeautyJoint reviews show a 1.1 star rating from 2 customer reviews, with 100% unfavorable distribution; consumers are mostly dissatisfied and note high price level, unhappy customers, and concerns about discounts and product diversity.
Key Takeaways for Future Customers
- Expect potential shipping delays or lost orders and dispute over refunds.
- Product quality and accuracy may vary versus store versions.
- Customer service is mixed; some agents follow up but resolution varies.
Negative Feedback / Risk Areas
- Frequent customer complaints about orders lost in transit and 25% partial refunds.
- International order policy and refund handling reported as unsatisfactory.
- Reports of poor product consistency such as watery nail polish and wrong color.
Positive Feedback
Some buyers praised careful packaging, timely follow-up, and satisfactory service on select orders.
Concern relating my order
- Customer asks if the order is lost in transit.
- They want a full refund if lost and reject 25%; they say the company is liable for transit.
Where is my order? Is it lost in transit if so then I want the whole refund I won’t agree with 25% of refund and it’s company’s liability to take care of the product in transit why I will accept less or else I want the product I ordered
Preferred solution: Full refund
Concern relating my order
Where is my order and is it lost in transit if it is than why the company will provide me 25% of the amount I paid I want my whole payment or the product
Great Company
- Great customer service and a follow-up from Ingrid.
- The bunny mist spray facial refresher arrived wrapped and in perfect condition.
I placed an order with Beauty Joint and had a great experience. They actually care about their customers which is extremely rare these days.
Ingrid actually followed up with my order a few days later. I am pleased with my purchase and with their customer service. The product I ordered was so adorable - it was a bunny mist spray facial refresher.
It was very carefully wrapped and arrived in perfect condition. I know that there are a lot of complaints out there about Walmart Market Place and rightly so - but this is one company that stands out above the rest, I would definitely purchase from them again no problem.
Santa Barbara, California
Do NOT order from there from USA either
- Ordered nail polish but received watery formula not matching the labeled color.
- The label shows 420 Pacific Blue; the received color is different.
I ordered nail polish. The polish was not the texture or the color of the exact titled nail polish that you can purchase in the store.
They sent me watery polish and not the color stated on the label. They are a sham.
I contacted their customer service department and was told the fault is not with them but with the brand name. I have been buying this brand name for years.
I have purchased this exact color for years. There is no possible way that the corporation who makes this product sent out a product with poor quality (watery) and a wrong color (not the '420 Pacific Blue' as stated on the label).
Beautyjoint.com BAD
- International orders aren’t their responsibility.
- A shipment over $100 was never received.
- Only 25% in-store credit was offered.
If I may I just wanna say something about beautyjoint. DO NOT order from that website if you are international.
I had quite a horrible experience, spent over 100 dollars on a particular shipment, never received my products and they didn't care. I am aware that they state they are not responsible for International orders, but I also knew of quite a few cases they did refund the credit. It just bothers me that they don't treat everyone equally because they only offered me 25% and in store credit meaning I had to make yet another order and pay more shipping. There are many bad experiences on the net about this.
I say: Be Warned.
Terrible. Quite possibly the worst Customer Service ever.
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