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Beauty Pie

Beauty Pie

www.beautypie.com
What is your customer experience with Beauty Pie?

Beauty Pie Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Beauty Pie has a 2.5 star rating from 8 reviews with 71% unfavorable feedback; consumers are mostly dissatisfied citing high price level despite some good products and affordability claims.

Key Takeaways for Future Customers

  • Read the small print to avoid unexpected membership or unauthorised subscription payment charges.
  • Expect mixed customer service experiences when chasing refunds, missing orders, or billing issues.
  • Check Beauty Pie reviews for recurring complaints about refunds and delivery delays before subscribing.

Negative Feedback / Risk Areas

  • Recurring customer complaints about billing, unauthorised transactions, and membership charges taken after unsubscribe.
  • Frequent reports of lost parcels, long turnaround time, and hard-to-reach customer service for refunds.
  • Several reviewers report difficulty cancelling subscriptions and delayed refund resolution.

Positive Feedback

Some customers praise product quality and occasional helpful customer service that resolved refunds or missing parcels.

View full overview ›

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Show reviews that mention
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Resolved
Donna L Yhi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fredericksburg, Texas

Resolved: Refund

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Updated by user Jun 04, 2026

Company fixed the issue and I have been provided with full refund. Slow but resolved.

Original review May 20, 2026

Returned products for refund and membership refund. It has been just about a month now waiting.

I am looking for the phone number used on your website to try and call. The number is no longer available; refer to email, so I am back to square one!

Preferred solution: Full refund

View full review
Prudence Wyl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Money stolen

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AI Highlights
  • Customer alleges Beauty Pie stole money, causing stress and seizures.
  • This is the second theft; no action or refund, and they demand repayment.

Im disgusted with beauty pie stealing money as i suffer from epilepsy and take a load of seizures already and if i am under stress or have anxiety i have lots more seizures and so i have been takin multiple seizures constantly for 3 days now as this is the second time my money has been stolen and yous have done nothing to sort it or even tried to give me my money bck yous have stolen my shopping money a bills that I need to pay !!! I demand my money bck before I contact my lawyer and gt police to look into it all

User's recommendation: Do not buy anything from this company

View full review
Prudence Wyl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Money being stolen from my account twice wen I unsubscribed almost two years ago it’s a disgrace

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I unsubscribed on beauty pie a long time ago and yet they have stolen about 60 twice that I know of in my accountx

User's recommendation: Definitely Do not subscribe to this company

View full review
Tyeesha Ckx

No goods arrived

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My goods which were ordered 2 weeks ago have not arrived. Obviously lost.

The phone lines have been discontinued and there is no response via email.

Terrible service. I am cancelling my subscription.

User's recommendation: Make your own mind up

View full review
Anonymous
map-marker London, England

Unauthorised transactions

AI Highlights
  • I was charged £59.99 today without signing up for a membership; I managed to get a refund.
  • Be aware of small print when buying from this company.

I did not sign up to any membership yet you took £59.99 from my account today

Managed to get a refund thank goodness

But please be aware of small print when purchasing anything from this company

User's recommendation: Be aware and look at small print

View full review
Anonymous
map-marker Exeter, England

Item did not arrive , I had to chase them.

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Item did not arrive, I emailed they said it would be resolved 5-7 days later, it wasn't 19 days later I had to phone them. Thanks to this pissed company I got their phone number.

View full review
Christine B Xhk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You website isn't working for me

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It wont let me change the password. Im trying to purchase some more products but cant get in!!! Can somebody call me please!!!

User's recommendation: The products I’ve received so far have been brilliant

View full review
Donna L Ytv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I never received the lipsticks I paid for

AI Highlights
  • I did not receive the lipsticks I ordered and request a refund of the $59.00 membership.
  • Please locate my account by name or phone number; emails deleted.

I never received the lipsticks I ordered from you so I would appreciate a refund of the 59.00 membership I paid for since clearly your company is not legitimate. I accidentally deleted all my emails so please find my account using either my name or phone number.

Thank you

Donna Lehman

User's recommendation: DO NOT JOIN THIS COMPANY OR BUY ANYTHING FROM THEM

View full review
Phoebe B Unz

Unauthorised subscription payment

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Original review updated Sep 05, 2022

Because I was tricked into paying £10 monthly subscription fee. I thought it was a one-off payment but you seem to be collecting that monthly.

Pls stop it now or I will report this . Thanks

Loss:
$20
Pros:
  • Product is good
Cons:
  • Unauthorised subscription payment

Preferred solution: Full refund

View full review
Resolved
Dencil Qlu

Resolved: About subscription and parcel gone missing

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AI Highlights
  • The full subscription charge was taken without prior notice.
  • Missing parcel with Royal Mail is being investigated and a refund is in progress.
Updated by user Jul 15, 2022

Company fixed the issue and I have been provided with full refund.

Original review Jul 15, 2022

Full amount for subscription taken without prior notice and parcel has gone missing with Royal Mail. The customer service department were fantastic and a refund is being sorted and they are looking into where my parcel has gone . Very pleased with the very polite and professional service I received

User's recommendation: Good value for money excellent products , I just can’t afford it at the moment

View full review
Vicki W Gpx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I am tryin hard to find ou where is my order.

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AI Highlights
  • Ordered around early July for about $78.
  • Not received yet; credit card billed.
  • Please call me at 352 236 ****.
  • Emails have caused confusion.

On or around the first part of July, I ordered products totalling 78 dollars and some change. To date I have not received my order, even though my credit card was billed and the order has already been paid for.

I would like to have the items as purchased. If that's not possible, please call me at 352 236 ****. I will be awaiting your call. The e mails have only created confusion, not resolutions.

I need your help with this. Thank you.

Vicki C. Walden

Loss:
$78
Pros:
  • More affordable

Preferred solution: Deliver product or service ordered

User's recommendation: Depends upon whether or not Beautypie gives me a fair shake. Thanks.

View full review

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