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Beauty Depot

Beauty Depot

www.beautydepot.com
What is your customer experience with Beauty Depot?

Beauty Depot Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Beauty Depot has a 1.0 star rating from 3 reviews and overall negative sentiment; common searches like Beauty Depot reviews show complaints about orders not shipping and poor communication.

Positive Feedback

There are no notable positives in recent feedback; customers repeatedly cite dissatisfaction with products and service.

Negative Feedback / Risk Areas

  • Repeated reports of missing shipments and unconfirmed orders relating to billing.
  • Customers report wrong items and quality issues, fueling Beauty Depot customer complaints.
  • Delayed or refused refunds and disputed charges causing unresolved account holds.

Key Takeaways for Future Customers

  • Check order confirmations and bank statements immediately and monitor refund timelines.
  • Expect potential customer service challenges; avoid auto-ship or membership commitments without clear terms.
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Media from reviews

Beauty Depot - IMPORTANT
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Show reviews that mention
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Anonymous
map-marker Richmond, Virginia

Where's my order

Order made end of July

It was never even shipped out ???the order was paid on around the 25th of July. I never received any confirmation, I want to kno where is the order

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annette m Yvl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The reason for this post is to let them no im a unsatisfied customer PERIOD

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AI Highlights
  • They sent items not as ordered, with a different lash brand and the shower cap color wrong.
  • I will not buy from them again.

They just want your Money they are not making customers Happy. What they sent me was not what i ordered .

the lashes were a different brand than what i ordered . The shower cap i ordered was Black They sent Me a RED one WTF...

I HATE RED. my makeup was by a different company I will never Purchase Again from them

Loss:
$40

Preferred solution: Full refund

User's recommendation: Dont shop here

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Linda R Zkw

My order

AI Highlights
  • Paid for 3-day delivery but haven't received my order.
  • No email about my purchase; I want a refund if not delivered by today or tomorrow.

I paid for my order to be to me within 3days I have yet to receive it. I never received an email about my purchase if I dont receive my order by today or tomorrow I want my money back thats why I dont order from certain businesses online

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CristinaP G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

IMPORTANT

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AI Highlights
  • Address mismatch prevented three purchases, the bank charged my account, and as a first-time buyer I need the purchase processed.
Beauty Depot - IMPORTANT
Beauty Depot - IMPORTANT - Image 2

GOOD MORNING, I tried to make a purchase with you and it told me that the address did not match, I tried three times and it was never processed. But when I checked at the bank, you took my money from me on those three occasions that I tried.

It is the first time that I buy with you and this happens to me. Now I can't make the purchase because I don't have any funds in my account because of that inconvenience.

I made the claim at my bank but until I communicated with you, I did not solve anything. I appreciate that you can solve me and process the purchase.

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Christina J Kit

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They took my money but i got an error message that said it didn't go through online.

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AI Highlights
  • Error: wrong billing address when ordering hair.
  • No order number or shipping date provided.
  • Charged twice, totaling $160; no refund yet.
Contains 2 confidential files for company representatives

When I tried to order some hair I got s error message saying that I had entered the wrong billing address I didn't get a order number a shipping date or anything but when I checked my card it said that it took the money off of it.this happened two times that total out to $160. Where is my MONEY IT HASENT CAME BACK TO MY CARD YET OR ANYTHING!!

Loss:
$163

Preferred solution: Deliver product or service ordered

User's recommendation: SCAM!!

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2 comments
Kelvon Kfb

I was ordering hair to

Kelvon Kfb

That was just happend I need a refund

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Necie Ogv

BEAUTY DEPOT RIPPING PEOPLE OFF

AI Highlights
  • Bought about $193 of products from the DEAUTY DEPOT.
  • Owner advised a shampoo/conditioner that allegedly fried hair.
  • Refund of about $100 was refused.

i BOUGHT $193. WORTH OF PRODUCT FROM THE DEAUTY DEPOT.

i BOUGHT A NEW SHAMPOO AND CONDITIONER ON THE ADVISE OF THE OWNER THAT FRIED MY HAIR. THEN SHE REFUSED TO RETURN THE PURCHASE PRICE TOTALLING ABOUT $100. SO SHE BASICALLY STOLE MY MONEY. THE OWNER WOULD TALK OVER ME AND NOT ALLOW ME TO TALK.

SHE STATED THAT THEY SEND THE PRODUCT BACJK AND RECIEVE REPLACEMENTS FOR THEM SO THEY ARE NOT OUT ANY MONEY. THEY ARE JUST TRYING TO TIE YOUR MONEY UP SO THEY DONT HAVE TO REFUND ANYTHING TO CUSTOMERS SUCH DISHONESTY AND POOR POOR CUSTOMER SERVICE THEY HAVE

Loss:
$100
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1 comment
Guest

they Ripped me off as well I will never order from them again

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