New Reviewer

Beautistone a rip-off

After hearing a glowing sales pitch, we had Beautistone install a large patio & pool deck in our back yard. THis was several years ago. We have made numerous efforts to get the problem fixed. (Note that the company exited Michigan 2 years ago, so I guess we aren't the only dissatisfied customers.) In 2011, a new representative came out to examine the patio, admitted it was not properly done, did a little "temporary fixing" (all of which has since disintegrated), & said he would be out in 2012 to repair or replace the patio. It is now 2013. Phone calls to the number he left have not gone through. We spent a great deal of money on this product and are now having to replace everything. What recourse do we have?
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ID
#445051 Review #445051 is a subjective opinion of poster.
Location
Southfield, Michigan
Loss
$10000
New Reviewer

Beautistone has ripped off customers and sales rep in Detroit area

I would like to apologize to all the customers I sold Beautistone products. I had no idea what the company was really like. I only worked with Beautistone for four months and received no training. I had no knowledge of all the past customers with product problems that received no help. I spoke with quite a few that never even got a call back for service? If you are thinking of a sales career with Beautistone beware that you will not receive all your commissions and your last month of expense reimbursement will not be paid. Once they made the decision that the Detroit market was no longer profitable they stopped all mailings and advertisements and stopped paying me. They strung me out for a month giving me an appointment here and there till they stopped getting call ins, then they let me go. When I asked for my final payment of close to $10,000. they said I owed them $8,000. If you are considering having Beautistone do work for you, especially in Michigan... Don't do it. There are plenty of good company's out there that would love your business and stand behind their product. This company will not!
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ID
#137670 Review #137670 is a subjective opinion of poster.
Location
Washington, District Of Columbia

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