map-marker Palmetto Bay, Florida

Care Credit with a less than beautiful smile

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Walked in for a much needed cleaning and came out with a $10000 treatment plan. After few treatments, I was talked into a care credit account to pay for any service since $1000 was the minimum as well as a candidate for braces. Called the next morning to cancel the account and charges because I researched the braces treatment as it was a cosmetic procedure and not real orthodontia treatment, which I should have been advised of all the details in advance. The practice refused to give any refunds because according to them, "treatment begins the second you sit in the chair" not over the time period of promise. I was avoided for several days without the dentist ever taking the time to call and try to resolve the situation professionally. Screwed out of over 5K and in pursuit of legal assistance. Don't trust this practice!
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  • Sandra
  • Refund policy and several staff members
Reason of review:
Problems with payment

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