New Reviewer

Commend an employee who assisted me

On Thursday I checked my chart to confirm my first Covid shot time When I looked at My Chart there was no record of my reservation time I contacted Dr Kamienecki"s office which tried to assist me but to no avail They gave me a phone number to your location in Southfield for Covid assistance I as lucky enough to have the phone answered in one ring and was introduced to the most helpful, knowledgeable and friendly person that I have come across in a very long time Her name is Margo McClain I know most of your employees are outstanding but Margo is above the rest to me She scheduled my Covid appointment for the same time and I tried to get on line just at a different location She explained where I was to go and what the procedure would be once I arrived at the location--Less stressful knowing what I was to do If there are any accolades that you give your outstanding employees that go over and above, as far as I'm concerned, PLEASE, acknowledge the wonderful MARGO McCLAIN Thank You for your time and attention regarding this Linda Hogan
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ID
#2447849 Review #2447849 is a subjective opinion of poster.
New Reviewer

For a bill i suppose

The number says incorrect, you are incorrect for calling me in the first spot.....you Beaumont *** my MRI up....not me, fix the bill then call me back
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ID
#2116027 Review #2116027 is a subjective opinion of poster.
Location
Detroit, Michigan
Preferred solution
Figure the two mris out
New Reviewer

Terrible Emergency Room Service

Emergency Room Security Guy and Lady African American wouldn’t provide names harassed party’s waiting on patient for info although we were not on scene bad enough we were upset in fear person may bleed out ECT but they didn’t allow any of us to go back said would come back to get parent never came and because she asked security to please leave me alone I’m worried about my child right now please get out my face and eventually leaving I tears upon return was told you can come in for no reason but stepping up asking to leave her alone too much has transpired come back later come to find the police and detectives came to her later why did the security act is if that was their job over doing I it stressing that lady like that then refusing her to return or to give their names ECT
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ID
#1186388 Review #1186388 is a subjective opinion of poster.
Location
Dearborn, Michigan
Service
Beaumont Health Emergency Service
Reason of review
Poor customer service

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