Marvette T

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Missing In loving Memory

Beau Townsend Ford Lincoln - Missing In loving Memory
The plate was supposed to said: In loving memory of Marlon Daniels but the In loving memory is missing!
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Preferred solution: Deliver product or service ordered

Amanda P Aim

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Verified Reviewer
| map-marker Vandalia, Ohio

Got screwed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2017 ford fusion purchased new in 2017was"demo car" only 2400 miles. Car has been fine up until a month ago started feel hesitant at low speed. Took in dealership run diagnosis said shutter during torque converter lock up no codes found... So then he wants to tell me that the powertrain warranty expired at 60,000 miles and sorry yours has 74,000 so its gonna be $8,000!!!!!! To repair... I dont have that kinda money laying around! Will not do anything to help rectify situation. Contacted ford and was told no programs to help nothing they will do just keep paying on a broken vehicle or have a repossession if send it back?? Never in my life will i own another ford vehicle this was the worse experience in our life with a car and dealership!!!!!
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Loss:
$24
Cons:
  • Worse decision ever made

Preferred solution: Let the company propose a solution

User's recommendation: Never go beu townsend !!!!!!!!!!!!

Anonymous
map-marker Columbus, Ohio

Sold me a car they knew had major problems.

I purchased a used Ford Taurus from Beau Townsend Ford in Vandalia Ohio, paying thousands more than it was worth, but I needed a car. Was sold a car with a bad transmission and a bad oil gasket. Everytime I took the car back, I was treated as if I was an hysterical female who didn't know what she was talking about. Now that the car is off warranty, guess what? They've found I have a bad gasket and transmission, imagine that! Also, I was told I had a interest rate of 5.9,turns out it was 7%. Stay away from that dealership if you are a single female. I'm stuck with a car I can't afford to fix.
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