Beads Byaree Reviews

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No communication from Aree

I received some of what I thought were beautiful authentic pieces , that arrived with a water mark stain on them. Ok cool no big deaI I thought, I will send a message to Aree (creator of BeadsByAree). She reached out to me about 2 weeks later stating that she agrees that it is a water mark (on a pair of new earrings) and that if Id like I can purchase stain removal or send them back, (spending more money). Well, I finally decided to wear my earrings(for the first time) for some head shots for a work profile. The earrings were extremely too heavy for me to wear AND noticeably uneven. I reached out again to the sister and to no avail, it has been 4 months and no response from AREE. I WANT MY MONEY BACK! Nevertheless I will humbly accept this as a gain moreso than a loss because I learned to never buy from her again . I love supporting black and brown businesses but I noticed there is this attitude given to customers when you ask genuine questions about the products! Never Again! With Love, Me

User's recommendation: If you value customer service , be wise before purchasing .

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ID
#2182450 Review #2182450 is a subjective opinion of poster.
Pros
  • Beautiful and artistic dedicated art
Cons
  • Long delivery
  • Overpriced
  • Lack of communication and no check in if customer likes product
Loss
$187
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Product Feedback

I have ordered from Beads Byaree previously and was pleased by the rings I bought, but my recent purchase of the Sankofa Stud earrings was really disappointing. I paid nearly $40 for one pair of earrings, including shipping. While I have no problem paying that price for a pair of nicely crafted, quality earrings-- this was not the case for what I received. The brass was very lightweight, and the material felt and looked very inexpensive. The design of the earrings themselves were not uniform in presentation, and I noticed discoloration on each earring after just the second day of wearing them. It seems like there was minimal care put into the creation of these earrings, especially considering that it took the full 15 business days for my order to arrive. While I am passionate about supporting black businesses, no one enjoys feeling like they overpaid for something after seeing the condition of the product does not merit the price. I noticed the price for these particular earrings went from $35 to $42 on the beadsbyaree website, so it's expressly important for me to give feedback on my experience.

User's recommendation: I would not recommend shopping here.

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ID
#1978442 Review #1978442 is a subjective opinion of poster.
Pros
  • Diverse options
Cons
  • Poor quality
  • Long delivery
  • Overpriced
Preferred solution
Let the company propose a solution

Zero Communication or Empathy

Despite following up and even waiting well past the given ship date (15 business days), I received zero response from the seller until the order shipped 20+ business days later. They respond using canned response and either have a comprehension issue or generally don’t care. I am not sure which one, but save your money and don’t shop here.
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ID
#1637038 Review #1637038 is a subjective opinion of poster.
New Reviewer

You waill wait months for your product; horrible customer service

Beads Byaree - You waill wait months for your product; horrible customer service
Beads Byaree - You waill wait months for your product; horrible customer service
My boyfriend bought glasses for me from Beads by Aree and it was a gift. He explained to me what a hassle it was to get them after they arrived broken and he had to send them back. Even when they finally came back, the glue/solvent/cement/bounding stuff on the nosebridge scratched my nose and I had to file it down with a nail file. I still purchased from this seller after this fact, and yet, had issues with my purchase of a top. These issues were similar to those he had: bad communication, slow shipping time. Except I had to go to PayPal to get my top in the mail after waiting over a month; he waited it out for months on end to receive his purchase that was a gift for me. My experience was horrible with this company. She promised a couple weeks and it took months. She did not respond to emails in timely matter when I asked when my top would be sent (weeks would go by, I would send followups). I had to get PayPayl involved and THEN she responds. I received a top that was very ill fitting and looked nothing like the photo. Because there are no refunds, she offered to get it tailed at some place in Illinois, but by that point, I had no protection of getting the top back if I sent it. You can read the details in the BBB complaints. I bought the top as part of a special - if you purchase a top, you get a free gift. She never sent the gift, despite her promising to do so. That's shady and a bait-n-switch. Do not purchase from this retailer. Patron other black businesses that are worth your money.
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1 comment
#1596238

Same happened to me!

ID
#1398906 Review #1398906 is a subjective opinion of poster.
Location
Houston, Texas
Reason of review
Poor customer service
Loss
$98
Preferred solution
Full refund

Beads Byaree- BUYER BEWARE-Areeayl Goodwin is a SCAMER

Shop here at your own risk!!! This company is a black owned business, which is great.. wrong... The owner is beyond unprofessional, please go to Better Business Bureau and see the cases still open on Areeayl Goodwin. Her scam is, she waits until paypal payment is in her account (3 week) before she ships items off to you, doesn't require a signature and ships in paper USPS parcel. The package is insured, however she does not pay $1.00 to require signature upon delivery, and will not assume responsibility if items are stolen. Shop here at your own risk!!! or JUST DON't
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ID
#955112 Review #955112 is a subjective opinion of poster.
Service
Beads Byaree Shipping Service
Reason of review
Problem with delivery
Loss
$179
Preferred solution
Full refund

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