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New Reviewer

No communication from Aree

I received some of what I thought were beautiful authentic pieces , that arrived with a water mark stain on them. Ok cool no big deaI I thought, I will send a message to Aree (creator of BeadsByAree). She reached out to me about 2 weeks later stating that she agrees that it is a water mark (on a pair of new earrings) and that if Id like I can purchase stain removal or send them back, (spending more money). Well, I finally decided to wear my earrings(for the first time) for some head shots for a work profile. The earrings were extremely too heavy for me to wear AND noticeably uneven. I reached out again to the sister and to no avail, it has been 4 months and no response from AREE. I WANT MY MONEY BACK! Nevertheless I will humbly accept this as a gain moreso than a loss because I learned to never buy from her again . I love supporting black and brown businesses but I noticed there is this attitude given to customers when you ask genuine questions about the products! Never Again! With Love, Me

User's recommendation: If you value customer service , be wise before purchasing .

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ID
#2182450 Review #2182450 is a subjective opinion of poster.
Pros
  • Beautiful and artistic dedicated art
Cons
  • Overpriced
  • Long delivery
  • Lack of communication and no check in if customer likes product
Loss
$187
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Product Feedback

I have ordered from Beads Byaree previously and was pleased by the rings I bought, but my recent purchase of the Sankofa Stud earrings was really disappointing. I paid nearly $40 for one pair of earrings, including shipping. While I have no problem paying that price for a pair of nicely crafted, quality earrings-- this was not the case for what I received. The brass was very lightweight, and the material felt and looked very inexpensive. The design of the earrings themselves were not uniform in presentation, and I noticed discoloration on each earring after just the second day of wearing them. It seems like there was minimal care put into the creation of these earrings, especially considering that it took the full 15 business days for my order to arrive. While I am passionate about supporting black businesses, no one enjoys feeling like they overpaid for something after seeing the condition of the product does not merit the price. I noticed the price for these particular earrings went from $35 to $42 on the beadsbyaree website, so it's expressly important for me to give feedback on my experience.

User's recommendation: I would not recommend shopping here.

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ID
#1978442 Review #1978442 is a subjective opinion of poster.
Pros
  • Diverse options
Cons
  • Long delivery
  • Overpriced
  • Poor quality
Preferred solution
Let the company propose a solution

Zero Communication or Empathy