Beachwaver Co
Beachwaver Co Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Beachwaver Co has a 1.0 star rating from 5 reviews and consumers are mostly dissatisfied.
Positive Feedback
Some customers received a return label and one reviewer praised a helpful phone representative; otherwise few service positives appear in Beachwaver Co reviews.
Negative Feedback / Risk Areas
- Frequent Beachwaver Co customer complaints about missing refunds and slow refunds.
- Criticism of exchange, refund, and cancellation policy and delayed shipping after charges.
- Issues with incorrect mailing addresses, persistent marketing emails, and problems affecting billing and auto-ship accounts.
Key Takeaways for Future Customers
- Review refund and returns policy before purchase due to refund delays.
- Monitor billing and auto draft/subscriptions closely and confirm shipping timestamps.
- Consider alternate vendors given high prices and recurring customer service issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Beachwaver Co has a 1.0 star rating from 5 reviews and consumers are mostly dissatisfied.
Positive Feedback
Some customers received a return label and one reviewer praised a helpful phone representative; otherwise few service positives appear in Beachwaver Co reviews.
Negative Feedback / Risk Areas
- Frequent Beachwaver Co customer complaints about missing refunds and slow refunds.
- Criticism of exchange, refund, and cancellation policy and delayed shipping after charges.
- Issues with incorrect mailing addresses, persistent marketing emails, and problems affecting billing and auto-ship accounts.
Key Takeaways for Future Customers
- Review refund and returns policy before purchase due to refund delays.
- Monitor billing and auto draft/subscriptions closely and confirm shipping timestamps.
- Consider alternate vendors given high prices and recurring customer service issues.
Bowmanville, Ontario
Refund not received
- - Returned an unused iron; label issued and shipped to Mississauga.
- - Tracking shows Dec 10 delivery; refund of $200.18 not issued as of Jan 24.
I purchased a regular-priced iron eligible for return (never opened/took out of box) I was sent a return label and it was shipped back to the Mississauga warehouse according to the tracking it was delivered/ signed for on Dec 10th it is now Jan 24th and I still have not been refunded!!! Ive been in touch with customer service via email sending all the documentation
(proof tracking... etc..), to which they replied theyre looking into it.
It's been almost another week and still no one has contacted me, and still no refund!
This is ridiculous!
I threatened to take it up with my credit card company in my last correspondence if Im not refunded the $200.18 owed ASAP!
Worst customer service experience to date!
User's recommendation: Buyer Beware!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Salt Lake City, Utah
BRAND NEW BEACHWAVER STILL IN THE ORIGINAL BOXING AND NEVER OPENED
- - Bought as a Christmas gift for granddaughter.
- - Company won't accept a return or issue a gift card.
- - Policy dispute; mentions BBB; not seeking refund.
Beachwaver’s solution to was for me to mail the curling iron back to them at my expense plus a reduced refund price because they are on sale.I had asked for a gift card so that my Granddaughter could pick out an item that she didn’t already have. They would not agree to that. Therefore, I still have the curling iron and my Granddaughter still does not have her Xmas gift!It was less expensive for me.
It was never used and is still in its original box. I was told this is your company's policy and would not listen to my individual situation! Please help me with this situation. I am not asking for my money back!
This is a horrible statement on Beachwaver.
No company I have ever purchased from will not give at least a gift card for the amount of purchase! This is definitely a case the Better Business Bureau would take on!
- Return policy regardless of the customers discussions
Preferred solution: Full refund
User's recommendation: DO NOT PURCHASE FROM THIS COMPANY AND THEIR HORRIBLE POLICY AND CUSTOMER SERVICE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTalk about my order
The account my auto draft coming out of is closing I need to speak with someone about it thank you so very much
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrdered for granddaughter and was told if I paid shipping it would ship right away! Still waiting over a week later!
- - Shipping promised if I paid shipping, but it hasn't shipped after a week.
- - My card was charged immediately and service didn't meet the promise.
Ordered this curling iron for granddaughter and when I contacted them, was told if u paid shipping, it would ship right away.
Here we are a week later and it still hasnt been shipped even though my credit card was charged immediately! BEWARE!
Service not as promised!
- Delivery not as promised
Preferred solution: Deliver product or service ordered
User's recommendation: Find another vendor!
I want a supervisor NOW
II WANT MY NAME TAKEN OFF YOUR LIST.
DO NOT SEND ANY MORE EMAILS OR OFFERS!!!
GET MY NAME OFF ALL OF YOUR LISTS! YOUR CUSTOMER SERVICE IS APPALLING!!!
Preferred solution: I WANT TO GET MY NAME OFF YOUR EMAIL LIST!!!
User's recommendation: I do not care about future customers. You have NOT provided ANY customer service for me!!!!
Incorrect mailing address
I need the mailing address corrected for my order number 217**** and I would like this corrected so that I receive the order
Preferred solution: Deliver product or service ordered
User's recommendation: Watch the address
Atlanta, Georgia
My product is not working
It did t work the day it was delivered but the lady that I talked to on the phone was very sweet and helpful
User's recommendation: 10
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The return policy (which you did not read or chose to ignore) was available BEFORE you ordered. There is no “discussion” to have with you.
As far as the BBB, they don’t take anything “on”. They forward your issue to the company for a response.
Once the company responds with their CLEAR policy, the issue is dropped. Do better.