New Reviewer

Never received my order

placed a order never received it but they received funds for this order tracking # don't match emailed them 3 times and know response
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ID
#3047444 Review #3047444 is a subjective opinion of poster.
Location
New York, New York
Loss
$145
Preferred solution
Full refund
New Reviewer

Never received my order and tracking #

placed my order they already took 3 payments but no package was received and tracking # don't match so i want to stop payment and credit my bank for the funds they received thank you
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ID
#3047435 Review #3047435 is a subjective opinion of poster.
Location
New York, New York

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Verified Reviewer
New Reviewer

Need to change size bfor shipping

They never answer email or the phone shipped the order and now will cancel my credit card cuz they listed fake phonetert

User's recommendation: No service.

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ID
#2675671 Review #2675671 is a subjective opinion of poster.
Cons
  • Horrible customer service
  • Do not respond to emails or calls
Preferred solution
Deliver product or service ordered
New Reviewer

Have not received package

Beachside Bunny - Have not received package
Beachside Bunny - Have not received package
I ordered three dresses from this website May 27 2020. Their shipping policy says it could take 15-30 days to receive order after processing. I was fine with, so I ordered the dresses. I received 2 of the dresses July 3rd 2020 and thought the other one would be here within the week. It wasnt and I still havent received it. The 2 dresses I did get are NOTHING like the pictures and are way too small for me. I have tried so many times to call and email this company to do an exchange and to tell them I havent received one of the dresses but they NEVER return emails or calls. When I call the number on the website it just rings and then goes to voicemail. Ive left several voicemails over the last 2 months but still havent heard anything from them. I want to return these dresses for a full refund. This place is a scam! Beware!!! The white dress in the photos I uploaded is the one I have not received. I also googled this company before I bought anything and it says the company is located in Florida but that is a lie. These dresses are being shipped from China.

User's recommendation: Stay away!!

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ID
#2096932 Review #2096932 is a subjective opinion of poster.
Service
Beachside Bunny Shipping Service
Cons
  • Shipping takes forever
  • Horrible customer service
  • Do not respond to emails or calls
Loss
$229
Preferred solution
Full refund

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