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Beach Riot

Beach Riot

beachriot.com
What is your customer experience with Beach Riot?

Beach Riot Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Beach Riot has a 1.2 star rating from 2 reviews and overall consumer sentiment is negative, with customers mostly dissatisfied.

Positive Feedback

Reviewers note the products are cute with appealing designs and value discounts and special offers.

Negative Feedback / Risk Areas

  • Frequent Beach Riot customer complaints cite extremely small sizes and poor fit.
  • Multiple reports criticize rude, unresponsive customer service and slow live chat.
  • Returns and refund policies are described as inflexible and hard to reach by phone.

Key Takeaways for Future Customers

  • Check sizing carefully before ordering to avoid issues noted in Beach Riot reviews.
  • Expect potential challenges with exchanges, refunds, and contacting customer service.
  • Consider price level versus fit and service when deciding to buy.
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Media from reviews

Beach Riot - Horrible customer service
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Whitney C Mxm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible customer service

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AI Highlights
  • - I ordered a swimsuit in the wrong size.
  • - I asked to switch in 2 minutes.
  • - Order couldn't be changed or canceled; communications were rude.

Ordered a swimsuit online and immediately realized I had clicked the wrong size, and within 2 minutes of the order being confirmed, I had emailed them asking to please just switch the size. They said that despite my order just being placed and not being fulfilled or shipped yet, I was unable to change or cancel my order. They were very rude in all communications and had zero customer service skills.

Loss:
$108
Pros:
  • Cute designs
Cons:
  • Terrible customer service

Preferred solution: Full refund

User's recommendation: Do not purchase from this company.

View full review
Solange B Yqk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible customer service

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AI Highlights
  • - Customer service number does not answer.
  • - Live chat took long to reply.
  • - Return/exchange policy is not flexible, and I won't be a repeat customer.
Beach Riot - Horrible customer service

Customer service number does not answer to any customer call. Live chat took forever yesterday and today to reply back to me and return/ exchange policy are just not flexible enough especially with the todays day inflation. Im not satisfied with this company and I wont be a recurrent customer!

Loss:
$114
Pros:
  • Cute clothes
Cons:
  • Extremely small sizes

Preferred solution: Full refund

User's recommendation: Do not purchase from this company!

View full review

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