New Reviewer

Do not do business with Beach House Assisted Living!

This company is in turmoil. We provided services to this assisted living facility, and they have not paid their bills. They do not dispute the services with us. The accounts payable department promised several times in 2018 to send us payment for our services and has not followed through. The executive director, who was in charge of the facility, has departed since we provided the services. Supposedly, they are going to have a new management company which is their excuse for not paying the bills. This must justify why they are totally unresponsive, do not tell the truth about sending payments and then do not follow through when they promise to send us a check number of the payment. This is a disservice to the elderly who live there as well as to the honest vendors who provided them with services.
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ID
#1411323 Review #1411323 is a subjective opinion of poster.
Service
Beach House Assisted Living And Memory Care Of Jacksonville Customer Care
Cons
  • Lack of responsiveness by staff
Reason of review
Problems with payment
Loss
$500
Preferred solution
Pay the invoices we submitted

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