Jared S Vcl

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Verified Reviewer
| map-marker Letohrad, Ústí Nad Orlicí District

Beach Camera is a scam

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100% selective scammers. Very believable scam / fraud reviews going back over 15 years, too many to count. Here's mine. They went to great lengths to try to scam me out of almost $2k, before I reported them to Amazon and the feds. They very carefully replaced the $2k video projector I paid for with a $200 one (at best, they accepted a return "without looking at it," and then resold it to me, which is very much still fraud!) When I reported it to them, they PATHETICALLY tried to blame FedEx or me. They were EXTREMELY ridiculous and unprofessional in their excuses and communication, PRETENDING not to understand that while they had scanned a NUMBER on the outer box, that has absolutely NOTHING to do with whether one of their employees swapped the product INSIDE the box. That was seriously their defense, "we scanned the number on the outside of the box." So incredibly stupid. Their customer service agent repeatedly misspelled his own first name "Luiz" (his name is Luis, usually). Are they giving fake names? They did NOT follow the process required by Amazon A to Z claims. It was ultimately through reporting them to multiple agencies for fraud and writing angry reviews all over the internet that they, finally, sheepishly TEXTED me LATE ONE NIGHT (it's AGAINST Amazon claim policy to communicate outside of Amazon) suddenly offering to refund in full. This was a VERY long time after I had returned their product to them. If I worked for Beach Camera, I would resign and then call my family on the phone and apologize for embarrassing them.
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User's recommendation: Report them to FBI, FTC, BBB

Joanne H Him

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Verified Reviewer

I need a fed x return label

I need to send back some merchandise so I need a fedx. label before its to late to return my items 2 speakers
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Preferred solution: A return label for fedx

Treoline h

Broken Tv

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I expect an email or call from you concerning my TV. Customer service from Walmart contacted you concerning my TV not working and notify me that I should expect you to contact me within 24 hours. That time has pass so I would like to know the disposition on the matter
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Preferred solution: Replacement

fastzorro l

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Verified Reviewer
| map-marker Arcadia, California

Beach Camera ***!, ION Audio Job Rocker (iPA30) Jobsite Speaker

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Purchased this from Beach Camera at Amazon with a 90 day warrantee. It lasted 5 months. Beach completely washed their hands of it. They said it should of lasted years and then said "oh well"! Told me to call the Mfg. They did the same thing! Bottom line, sure, go ahead and buy something form them. Just plan on it for 90 days then through it away! They also said they would be nice and give me a list of places to send it to fix. The shipping would be the same as buying another one, yeah right! Through the whole conversation they were condescending, robot like, brainless and you know that they don't give a ***!
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Loss:
$109
Reason of review:
Bad quality

Preferred solution: Full refund

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