Karla A Aft

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Verified Reviewer
| map-marker North Babylon, New York

Not happy with service. They took my money.

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Beach Bum - Not happy with service. They took my money.
The airbrush machine was broken, it only went up so high. So I'm half tan from the bottom and the top of me is white. They told coming back tomorrow. The reason why I got airbrushed is for a party the next day to fix it. I had to get it fixed that night, else where. I want and deserve a refund. They did nothing to accommodate me at all. I lost $50 to look like half tan
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Loss:
$50
Pros:
  • Location is close
Cons:
  • Took my money

Preferred solution: Full refund

User's recommendation: Not recommended

Ilene S Gbl

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Verified Reviewer
| map-marker Staten Island, New York

Bad customer service

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SExtremely unhappy with the service that Im given although this tanning salon wants to field the corporate vibe the customer is definitely not right. I had needed to cancel my membership. I was told I had to do so in person and to sign some forms. I ran over in between my break from work with my car double parked as the girl that was helping me give me forms. I signed them being my car was double parked and I was already inconvenienced. However, the girl gave me the wrong forms, only freezing my account the past year. I have been charged since Ive moved additional fees every single month and then I was told I signed the wrong form. I have a bottles with I dont work in your facility. I wouldnt know which forms I only signed what you are employer give me still fighting and not getting anywhere horrible customer service!!!
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User's recommendation: Stay away

Anonymous
map-marker Detroit, Michigan

Double charged my husbands credit card

Beach *** tanning in Westland, MI on Cherry Hill and Venoy swipped my husbands credit card twice. He realized it showed them proof from the bank and they still refused to refund it. They were extremely rude calling him a liar and now he has to give up the last 2 weeks of his tanning package just because they want to be extremely rude. They also had an Ipod docking station in one of their rooms fry the hard drive on his new Ipod. He tells them so no one else fryes theirs and they act like he brokrle it just to get a new Ipod but dub we had insurance on it, he got it fixed. He was trying to be considerate. This tanning salon is the perfect example of white trash getting a lil cash and opening a company they aren't smart enough to even run a register.
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1 comment
Guest

1.Beach *** in Bayonne, N.J. don't change bulbs often enough..

2.There manager says that the original contract has a 30 day clause to cancel and it does not. so if you try to cancel on the spot he gives you a hard time.

He knows most members don't have a copy of the original and when you ask him to show the store copy he says I'll see if I could find it.

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