December box not delivered

Received an email saying that they were looking into it. Nothing for the last 3 days. Is there a phone number that I can use to speak to a living person?
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ID
#2376129 Review #2376129 is a subjective opinion of poster.
Location
Princeton, Illinois

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Be kind summer box

Be Kind by Ellen Degeneres - Be kind summer box
I was charged on may19th for summer be kind box, I HAVE NOT RECEIVED IT, TRACKING # 1Z6WR378032****093 ONLY SAYS LABEL CREATED MAY 6TH, NO FURTHER UPDATES. I EITHER WANT MONEY REFUNDABLE OR MY SUMMER BOX. IVE SENT SEVERAL EMAILS, NO ONE WILL RESPOND BACK TO ME, OR RESOLVE THIS ISSUE. ONLY SENDS EMAIL BACK...SAYING WILL REACH OUT TO U SOON. LISA CAUDILL
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ID
#2025673 Review #2025673 is a subjective opinion of poster.
Product
Be Kind By Ellen Degeneres Subscription
Loss
$55
Preferred solution
Deliver product or service ordered

DO NOT PURCHASE

They are shipping to the incorrect address. I have emailed them numerous times about it w/ no response. They don't provide a phone number to contact. I also hear canceling the subscription is a nightmare. I will just close the credit card I used and not let them charge it anymore. This whole thing is a joke and I beg you not to purchase these boxes as customer service isn't just bad, THERE IS NONE!!
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ID
#1744064 Review #1744064 is a subjective opinion of poster.
Service
Be Kind By Ellen Degeneres Shipping Service
Cons
  • Customer service is non existent
Reason of review
Poor customer service
Preferred solution
Full refund

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