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BCF Australia

BCF Australia

www.bcf.com.au
What is your customer experience with BCF Australia?

BCF Australia Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

4.0 star rating from 2 reviews, with 100% would likely recommend. Reviewers value discounts and the website, and report a medium price level. Issues mentioned include delivery packaging, store service at Warragul, and click and collect or wishlist functionality.

Key Takeaways for Future Customers

  • Check BCF Australia reviews for note on store service and online ordering quirks.
  • Expect medium pricing and useful discounts; verify click and collect availability before purchase.

Negative Feedback / Risk Areas

  • Delivery packaging issues leading to damaged items cited in customer complaints.
  • Inconsistent click and collect and wishlist website behavior reported by shoppers.
  • Local store service and attitude problems experienced at least once in Warragul.

Positive Feedback

Customers praise discounts, the website, and overall recommend BCF Australia despite some operational issues.

View full overview ›

Turn one complaint into a collective action

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Kendall Lkb
map-marker Sydney, New South Wales

Issue resolved

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AI Highlights
  • - Lisa said the problem will be fixed.
  • - Items were not secured in the bag and the box lacked stuffing; the manager will be notified.

Lisa said that they would fix the problem with the package problem prior to been sent that it would not happen again as the items were not secured proply in the post bag with bibble wrap and the box was not packed proply with stuffing while the item was sliding around in the box and the items boxes were a bit kocked around in the shipment and the manager of the distribution center will be notified of the out come of the complaint.

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Anonymous

Wanting a product delivered

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Site said product could not be delivered but pick up in store via click and collect. Click and collect button said the product could not be click and collected but only via delivery.

Go figure

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Pete N Rbx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Website problem?

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can't seem to add items to wish list also no explanation of what having items on the wish list means.

No further explanation is needed!

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Anonymous
map-marker Warragul, Victoria County

Complain about warragul service and attitude

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AI Highlights
  • - Disappointed with service and attitude at Warragul store; reel not spooled.
  • - Vouchers of $300 wasted; potential spend over $1,000.

As a customer with BCF for quite a while i am very disappointed with the service and attitude towards me trying to buy a rod and reel combination from your Warragul store . Walked around the store for approx 10 minutes with no assistance picked up a shimano spinning rod and reel and other items went to the counter to ask if i could get the reel spooled and was told there was no one certified to spool the reel and no one to sign it off as the two guys smirked at each other I have purchased other rods reels from your stores and other stores i have never heard of this as i live 3/4 of an hour away what a waist of my time $300 in vouchers wasted plus another amount of money i was going to spend in there amounted to over $1000 dollars.

Another customer looked and listened in disbelief with what the BCF guys said. I am 61 years old bean fishing since i was 10 i will not recommend the Warragul store to anyone that i know .

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