BC Pizza

I had placed an order through the online ordering system, it took my money. I waited 2 hours, no food yet, I contacted the store through their email, never got a response. A whole week later the confirmation number for the order finally showed up, I thought great, maybe I'll get my food that day. Nope. So I emailed corporate about everything, no refunds, no food, they didn't even bother to dignify me with a response. So they took nearly $40 of my money without a word.

User's recommendation: Don't order online.

My husband and I traveled 7 Hour and decided to get pizza and chicken wings. We picked it up on the way home. When we got home the wings that I ordered were plain. I ordered bourbon, sweet chili, and zesty orange. I also ordered ranch dressing with it I never received that. When I called them to let them know they said we could come and get the sauce. After driving 7 hours we didnt want to do that as it was their mistake.When I called to complain the lady told me that she would give me an oops coupon. I heard the manager in the background state no were not. The girl said my manager said that were not gonna give you coupon were just gonna give you your money back for the ranch you didnt receive

User's recommendation: Make your customers happy.

My gift certificate was 1 small pizza any toppings. He took my card to the back and came out and said I couldn't have the pizza because they couldn't stack the toppings that high.After a few words back and forth some one threatened to call the police. By the way Iam Black.There is a culture of rudeness and mis management in that store.

User's recommendation: Don't waste your money.

I went up north on a fishing trip with a couple friends . We were coming up from Kalamzoo . We went to the Boyne City B.C. location . It took along time for them to make 1 pizza and they were not very busy . We ordered a Large all meat Carnivore Pizza . Seemed over priced , it had small amounts of cheese & toppings . I think it needed to be in the oven longer , not cooked all the way thru . It seemed to be a little doughy . It reminded me of that cheap , frozen , store bought pizza . I wish that we had ate somewhere else . I like to eat at good home cooked style pizza places , not those cheap chain style pizza places like B.C . Pizza

I live in lake city Michigan and its suppose to be family oriented. The music they play there its like listening to devil worshipping. I will not take my children there anymore

1st put on hold over 8 min then hung up and called back told 25 min so I come to pickup and they were just putting 1st of 2 X pizzas in the oven then as always I asked for light sauce didn't get it that way and I'm a regular with the greenville location for many years 989 352 **** is our account but u can call me on my cell 616 788 ****