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BC Hydro

BC Hydro

www.bchydro.com
What is your customer experience with BC Hydro?

BC Hydro Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

BC Hydro has a 1.0 star rating from 1 review with consumers mostly dissatisfied; rating distribution shows 100% unfavorable. Reviewers value customer service but report issues with website access, reliability, and high price levels.

Key Takeaways for Future Customers

  • Check BC Hydro reviews for billing and customer service experiences before contacting support.
  • Expect possible long hold times when calling customer service.
  • Monitor online account access, especially when traveling abroad.

Negative Feedback / Risk Areas

  • Billing disputes: paid bills sometimes still show unpaid.
  • Customer complaints about long waits to speak with a person.
  • Website access denied for remote access; reliability concerns and service outage risks from hazards.
  • Perceived high price level.

Positive Feedback

One recent recommendation notes good customer service and reviewers cite customer service as most valued.

View full overview ›

Media from reviews

BC Hydro - I have paid my bill and it has reflected to account
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Anonymous
map-marker Campbell River, British Columbia

I have paid my bill and it has reflected to account

BC Hydro - I have paid my bill and it has reflected to account

Good morning sir ,i want to complain about my account. I have paid my bills and account still showing not paid.

User's recommendation: Good customer service

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Sullivan Wax

Too long a wait for a person to talk with

Large branch on tree that has developed a crack that could cause the branch to fall on a power line.

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Anonymous
map-marker Surat Thani, Surat Thani

I am on holidays in Thailand when I try to check my power usage all I get is access denied acct 803****

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AI Highlights
  • - Access denied when viewing power usage while abroad.
  • - Requesting remedy for account 803****.
  • - No answer provided.

Im in Thailand on holidays . When i try to access my power usage I get access denied can you remedy this problem.

Dwight Shultz 1391-Reef Rd Nanoose Bay bc Canada V9P 9B9. WhatsApp 250-228-****. My acct is 803****.

you would think they would at least give me an answer. Both me and my wife worked for BC HyDRO

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Dsean Pwr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Who do I talk to about your murdering me

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

ID LIKE TO TALK WITH YOUR LEGAL DEPARTMENT REGARDING YOU PAYING ME AT THE VERY LEAST 1.5 MILLION

FOR KILLING ME

Paul Hutchins

Cell 780 897 ****

View full review

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