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Bb&t after 8 years of loyal service. Have screwed m3 and my wife. We deposited a check on our account from a 3rd party. Which without are knowledge was a fake. Based on the fakecheck they allowed my wife to get a cashiers check. This whole thing is crazy. They ate unable to give me any real time tables on the whole thing. And wheni catch them in a lie they put me on hold for minutes of a time. As if they were trying to get there stories...
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#1004045
I had to find out the hard way that my account has been blocked by the risk management team. They are apparently in charge of fraud. The bank just up and shut off my access. My family and I went to a restaurant and had our card declined today. I had just made a deposit of a very significant amount yesterday. My husband just made another decent deposit today. I checked my balance while sitting in the restaurant. All the money is accounted for. It...
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h.kitchener

h.kitchener Banks rely on both computer algorithms and human interaction to identify many types of "suspicious" activity. When both agree there might be a problem, your account is suspend...

#991076
IF YOU ARE THINKING ABOUT THIS BANK RUN AND RUN FAST. THEY CHARGE YOU TWO DOLLARS TO SPEAK WITH CUSTOMER SERVICE AND ALL THEY DO IS SIT THERE AND TYPE ON A COMPUTER. I HAVE 12 DOLLARS WORTH OF FEES. THEY SAY USED THE AUTOMATED SYSTEM NEXT TIME. I GUESS THE AUTOMATED SYSTEM IS A HUMAN BEING AND COULD EXPLAIN THAT MY TRANSACTION WAS DONE INCORRECTLY. THEY ARE VERY RUDE AND THEIR ATTITUDES ARE WORSE. I WILL NEVER BANK HERE AGAIN I DON'T CARE IF I...
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Short Review for January 31, 2017, pc_service

#1000499
I hate this BBT bank it has the worst customer service.
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Short Review for December 27, 2016, pc_payment

#980541
They are taking their customers money in these outrageous fees, and not wanting to admit their wrong doing, i have pending charges from dec 22, and they still hadn't cleared my account yet, i asked if i would get overdraft fees, because of how they do, the rep stated i can't tell, i hadnt used the card since 12-24, this happened before
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Bbt Bank Banking Service Review

#980513
1.6
Didn't seem all that interested to help me. bad bad and always have issues with them. They bought out my old bank and turned it into a nightmare. Switching to local Credit Union
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Bbt Bank Customer Care Review

#977387
1.0
Too long to wait w no help or concerns about your time. Need a new bank. Any suggestions??
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I will never ever ever recommend this book to anyone !! They put a stop payment to our direct deposit for no reason and then proceeded to tell us that the check was being mailed back to us because I couldn't actually handed to us even though I was coming from our business account to our personal checking account ! Fine but when we did not receive that check a week later nobody could tell us where it was until 2 1/2 weeks after that incident...
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1.7
#950987
Have been a customer for over 10 years. Go to check balance one day and am over $100.00 overdrawn. Investigate and figure out they've put one check through twice. Go to bank, they are unconcerned and swear they will "look into it and get back to me". I call every day for three days and they are still "looking into it". They never called me back. Called 800 customer service number, they say "sorry, no refund". Awful, awful customer...
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making payments on a car owned by my deased step father told me as long as payments were made it was ok to keep the car then went and put a claim on the car thru the estate without telling anyone. was not made aware of that and came and took the car. no communication at all and won't refund the money that was put in the car. come on how does that work making payments and you take the car. wow some bank. there *** poor didn't even let anyone know...
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#943351
For 4/1/2015 to 6/30/2015 period BBT Activities: There was service charge for any account. My Argument: when I signed contract with Citi bank, my accounts were set up with no service charges. During this period, BBT abided the contract I had signed with Citi bank. At 6/30/15 My request: I made request to transfer all money from my “Business Money Rate Savings” account to “Business Value 200 Checking” account and close “Business Money Rate...
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1.0
I didn't like
  • Statement
  • Service
  • Clerk
#940356
I have a Home Equity Line on my house with BBT. The monthly payment is due on the 2nd of each month. I paid my September payment on the 9th online at bbt (had some money shuffling- never has been late). I paid the amount showing due ($513.32). On Sept. 20th, I get a call saying my payment was $70 short. The rep couldn't tell me what it was for...I asked if it was a late payment, he said that it was not. He said that it was part of the...
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I liked
  • Absolutely nothing
I didn't like
  • Everything from the people to their systems
#938064
I put some money in the AMT machine and did not know you had to do it by 10 o'clock that night or else it would not post until the next day and I had a bill due they should have told me this when I open my account that same day this is my money having the f*** BB&T go hold me hold my money this is some petty s*** just because I got in at 11 o'clock that night they're going to hold my money if I get an overdraft fee I'm not going to pay it
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1.0
#933199
I couldn't believe it when I went to my local BB&T branch on Wednesday October 5th only to find it closed. Sign on the door said it was ddue to Governor's mandatory evacuation order. First of all the evacuation order was for Zone A and the bank is in Zone C. In addition the storm has never been predicted to be in the area before Saturday. All this happened without any notice and showed no concern for their faithful customers.
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3.8
#932651