BBC Maestro
BBC Maestro Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.0 star rating — Consumers are mostly neutral; BBC Maestro reviews praise the courses but note service issues.
Key Takeaways for Future Customers
- High-quality, in-depth creative online courses and strong teaching value.
- Consider membership and subscription policies before enrolling.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor customer service and unanswered support emails.
- Billing and subscription issues reported, including being charged twice after lapsing.
Positive Feedback
Courses are described as very professional, very in-depth and highly recommendable for creative learning.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.0 star rating — Consumers are mostly neutral; BBC Maestro reviews praise the courses but note service issues.
Key Takeaways for Future Customers
- High-quality, in-depth creative online courses and strong teaching value.
- Consider membership and subscription policies before enrolling.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor customer service and unanswered support emails.
- Billing and subscription issues reported, including being charged twice after lapsing.
Positive Feedback
Courses are described as very professional, very in-depth and highly recommendable for creative learning.
Bolton, Bolton
I need to Speak to somebody .. I would not bother if they would reply to my constant email messages sent to their support department .. I have had no reply to at least five emails I have sent
- - Customer support is disappointing and unresponsive.
- - Overall good courses, but billing issues and no direct replies.
I have given four stars because it is only their customer support which is very disappointing and nonexistent. Generally, BBC Maestro as a creative teaching body is very, very good, but if you fall ill and your subscription lapses after being with them from the beginning, and losing my original cost and being charged double the amount because of being in the hospital and missing my renewal, I have texted them several times to discuss the matter and my account, but not once have they replied directly to me.
It's the support and contact that I am very frustrated and disappointed with. Everything else in BBC Maestro is very, very good, and I would highly recommend that you do their online courses. However, I would not recommend trying to get a human to reply to you. I've lost that personal touch and, in fact, they completely ignore loyal customers.
It makes me very sad as I would like to return, but I would like to discuss my account before I do so. If they will not either email me or give me a phone number, how can I do this?
- Great creative courses very in-depth and very professional and very good
- Very bad customer service services and really bad manner treatment for loyal customers
Preferred solution: BBC maestro to have decency to contact me
User's recommendation: For their online courses et BBC Maestro is amazing .. as for their customer service and their support Very disappointing
Media Expert Talks
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Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
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