Baymont Inn And Suites Complaints and Reviews
My family and I stayed at the Baymont Inn and Suites on December 16 -17th. During our stay a fire alarm was pulled roughly around 2 a.m. We had to dress my 8 month old daughter and my 3 year old son and stand outside in the rain and it was extremely cold that night. We had to stood outside the hotel along with the other guest until the alarms went off. Apparently the fire alarm went off in error because there was no fire. When we finally went...Read more
A friend of mine was trying to get himself a room on 1/6/17 around 11pm. For some reason his card was saying declined. Yet, he had money on it, which we to pull it off at an atm. Well, i told him "I know mine has money on it." I wasnt thinking about it, but i didnt have my license, because I am a server at the local Waffle House I dont carry my wallet, just to be safe. Anyway, the man slid my card before he asked for my license. Well, come to...Read more
Went to stay at Baymont in Anderson, SC, which had done many times in the past, reservations previously were made and 2 nights paid in full. The manager extremely rude saying i was on the do not rent list. Confused, i asked would he mind explaining why that there was never any trouble nor had i damaged a room. I even cleaned it up before leaving. All he could say was don't know what to tell ya bye. WOW!!! I am speechless honestly. Guarantee you...Read more
#969345 by anonymous
Short Review for January 11, 2017, pc_service
by anonymous #989165
Mr.patel in @marillo kept our bèlongs @nd a 200$ deposit because a family member smoked a cigarette in room.lost all of our clothes,hygenie etc.
Baymont Inn And Suites Sanitary Conditions Review
by anonymous #975273
Tile grout in bathroom has black mold
Baymont Inn And Suites Customer Care Review
by anonymous #938422
Had a pair of shoes stolen from my room. House keeping was terrible, even after repeated requests to have room cleaned. Manager would not return calls. The worst hotel stay I have ever had.
Baymont Inn And Suites Elkhart Room Review
by anonymous #933604
Stayed at Elkhart IN location Oct 8, 2016. Very disappointed. Refrigerator was very loud. Toilet was not securely fastened. Carpet was not vacuumed. Picked popcorn kernals up from floor. Bathtub was cracked and was bonded with somethng. Brought all this to attention of front desk at checkout and they did nothing. You can email me at JJACOBS@KOPTIS.COM to discuss.
This email and attached report was sent to you from the BAYMONT METROPOLIS I will never stay at BAYMONT INNS AND SUITES IN METROPOLIS ILLINOIS again. After the manager yelled at me as if I were a child and called me a "*** mexican" and then took my money "cash" and refused to give me my receipt, and then had police called on me AFTER SHE TOOK MY MONEY FOR THE ROOM and have me escorted off the property, I am getting an attorney as soon as I get...Read more
Staying at baymont inn in North Aurora, never again, staff is a joke, never a smile or a hello, no chairs in the pool to sit, pool closes at 8pm, when we checked in bathroom was filthy, floor didn't look like it had been mopped, pubic hair in the bath tub, shower head looks like it has soap *** on it, we have stayed at hotels for a long time but this is the first time at a Baymont in and I guarantee it will be the last. From the conversations I...Read more
Never book online and never book through booking.com. I was displaced during the recent hurricane in Georgia and was trying to find a place to stay until the stormed passed. I went through the booking process online and after submitting my reservation I was told they were no rooms available. Four days later after arriving home I received and email saying I would be charged a cancellation fee due to a no show at the hotel. After over a month of...Read more
Was staying in paducah Baymont. Worst mistake ever. Owner was to nosy about our personal business. I see that the reviews are true. Mold,horrible smell in rooms and hallways. 1st floor is more updated but as you go floor by floor they get worse. 3rd floor was just awful smelling and walls were splatyered with something unknown. Carol is amazing. She is good to her housekeeping staff and knows that they do their best. No employees should have to...Read more
Made a reservation online for the New Braunfels, Tx. The staff and even the Manger /Owner, and he spoke very little English and kept saying he was not responsible for Corporate reservation. This event took place at the beginning of August and I was told, it would be resolved in 7 days. We are now almost at the end of September and no resolution, guess the only thing to do, is to sue them in small claims court. Have tried to contact them...Read more
My stay at the Baymont Inn and Suites in Normal Il was a disgusting nightmare. My girls and I booked a one night stay at this hotel because we live 2 hours away and were attending an Alzheimer's awareness walk early the next morning. My girls were beyond excited to have fun swimming and the adventure of staying at a hotel. As soon as we arrived, swimsuits were put on and we headed straight to the small indoor pool. The hotel is completely...Read more
Stayed at Baymont Inn & Suites in Florence S.C. 8/14/16-8/19/16 used a debit card to secure room my account billed everyday for $466.95 for 5 days overdrew my account many attempts to resolve this situation with assistant general manager "Rosilyn" no attempt by her to assist me at all. I faxed all my bills and bank statement she told me she didn't receive them I called prior to faxing them. I was told the general manage was new and would not be...Read more