Bay Alarm Medical
Bay Alarm Medical Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bay Alarm Medical has a 2.0 star rating from 2 reviews and consumers are mostly dissatisfied, with Bay Alarm Medical reviews noting high price level and repeated billing issues and customer service problems.
Key Takeaways for Future Customers
- Consider other providers; some reviewers recommend avoiding this company.
- Expect potential billing attempts and fees for returns or equipment replacement.
- Confirm account and contact updates to avoid mistaken EMS dispatch.
Negative Feedback / Risk Areas
- Repeated debit attempts and billing problems.
- Long resolution times, language barriers in customer service.
- Charges for replacing or returning equipment and high price level.
- Erroneous EMS dispatch after failed contact attempts.
Positive Feedback
Some customers report long-term use despite issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bay Alarm Medical has a 2.0 star rating from 2 reviews and consumers are mostly dissatisfied, with Bay Alarm Medical reviews noting high price level and repeated billing issues and customer service problems.
Key Takeaways for Future Customers
- Consider other providers; some reviewers recommend avoiding this company.
- Expect potential billing attempts and fees for returns or equipment replacement.
- Confirm account and contact updates to avoid mistaken EMS dispatch.
Negative Feedback / Risk Areas
- Repeated debit attempts and billing problems.
- Long resolution times, language barriers in customer service.
- Charges for replacing or returning equipment and high price level.
- Erroneous EMS dispatch after failed contact attempts.
Positive Feedback
Some customers report long-term use despite issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Billing and customer service
Don't use this company. They can't even fix a simple solution.
I spoke to 5 different people in 2 days. Most of the people had heavy accents. I asked for a supervisor. Finally got some one who spoke plain English.
He said he could correct the problem/ However, they tried to debit my account again. This is very poor customer service. I have used this company for several years and had similiar problems at least once a year; They will not replace any part of their equipment without additional charges. The necklace broke twice and I had to pay for a new one.
The second time I used super glue rather than pay them for cheap material again. Even if you return their equipment you have to pay all costs for the return or they will charge you $299.
User's recommendation: Avoid tis company, there are others that offer better equipment
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
- - Accidental Bay Alarm call occurred at night.
- - They couldn't reach us by phone; EMS went to the next county over, despite updates with Bay Alarm.
My mother had an accidental call during the night to Bay Alarm Medical. When they could not reach her and me by phone, they dispatched EMS in the next county over, where she used to live, even though when she moved, we updated everything with Bay Alarm.
Shameful. If something really happened, it'd make a good lawsuit.
- Did not come through in emergency
Preferred solution: Apology
User's recommendation: Don't go with a company that could make this kind of mistake.
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